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CUBE running on 2911 (IOS Version 15.2(4)M5) does not show active calls

bkhanal1971
Level 3
Level 3

I have a pair of 2911 routers running as HA pair. When I run the commands "sh call active voice" or "sh sip-ua calls", in either routers, there is nothing in the display even though i know there are multiple active calls. I am wondering if that is the bug in the IOS/router or something else is coming this.

 

CUBE-X#sh call active voice
Telephony call-legs: 0
SIP call-legs: 0
H323 call-legs: 0
Call agent controlled call-legs: 0
SCCP call-legs: 0
Multicast call-legs: 0

 

CUBE-X#sh sip-ua calls
Total SIP call legs:0, User Agent Client:0, User Agent Server:0
SIP UAC CALL INFO
Number of SIP User Agent Client(UAC) calls: 0

SIP UAS CALL INFO
Number of SIP User Agent Server(UAS) calls: 0


Total call-legs: 0

 

TIA

2 Replies 2

Adarsh_Chauhan
Level 1
Level 1

Hi,

 

Does show voip rtp connections also shows zero calls?

 

Regards,

Adarsh Chauhan

Please mark helpful or Correct.

It was my mistake. I had turned off SIP service stopped under 'voice service voip'. As soon as turned it on (no call service stop), i started seeing calls. I am still investigating why calls are not going through the 2nd CUBE though. Thanks