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CUCM 12.5 & 79xx Series Phones Locale Files

silvervoip
Level 1
Level 1

Hello,

 

We are about to upgrade CUCM from 11.5 to 12.5 - We have 88XX series and 79XX series desk phones.

All good with 88XX series but problem is with 79XX series.

 

We have 12 different languages are being used on 7945/7965 series phones in CUCM 11.5

However, I cannot see any option now to download locale files. See example below;

https://software.cisco.com/download/home/281346594/type/282074291/os/Linux/release/8.4(1)

 

If you check this one, you will be able to see all locale files (for 8841)

https://software.cisco.com/download/home/286255327/type/282074291/release/12.8(1.2000)

 

Looks like Cisco does not provide anymore locale files for 79xx series. Phones are supported, can be registered to CUCM but no locale

 

Questions are;

If I jump to CUCM 12.5, will these 79xx ones be registered with their desired languages or will they come back with default English?

 

Is there any chance we get existing locale files from CUCM? I couldn't see locale files in TFTP directory and active/inactive partition.

 

Thanks.

 

 

5 Replies 5

Thats because, 7945/7965 are EOS announced product and will reach  EOL 2023. 

 

Not sure what local are you looking for is it phone only local or language  pack.The link which your Shared is for phone only locale. 

 

User Locale

Includes localized user interfaces for applications, devices, services, and localized spoken prompts. Every CUCM User locale also include the Network Locale for the country of the user locale. A user locale is comprised of localized graphical user interface, telephone user interface and annunciators (audio prompts) that can be heard via a telephone. User locales are produced individually and are specific to a language and country combination.

(Combined) Network Locale

Includes localized telephone and gateway tones. Network Locale and Combined Network Locale are synonymous. Combined Network Locales include network locales for all countries that are supported. A network locale covers the specific localization needs of a country, these include telephone dial and ringing tones and those that are required by a gateway to generate local tones on the network (whether it is for IP networks or Time Division Multiplexing networks on the Public Switched Telephone Network) and network annunciators that are played via a gateway. Network locales are generally produced as a single package intended to cover all supported countries.

Phone Only Locale

Includes localized device user interfaces and tones.

 

Locale Installer (LI) Releases

There is Locale Installer (LI) release for every CUCM and CUCM IMP (previous name: CUP) major and minor release. Standard version numbering is Major.Minor. Examples include: 10.5 and 12.0. Usually, there might not be LI releases for CUCM and CUPS maintenance or service releases (ex: 8.0(3a)su1, 8.0(3a)su2) when the maintenance or service release has no updates on localization.

What Version of Locale Installer should I apply when I upgrade my CUCM?

General rule: Apply the latest Locale Installer release that matches the major.minor version of CUCM. Released locale installers are available on cisco.com. Locate the latest LI with a major.minor number that matches your CUCM or CUCM IM&P major.minor version. For example, the latest locale installer for CUCM 11.5.1.x is LI 11.5.1.6000-1 (as of July 2018).

What type of Locale do I need to install?

You will need: CUCM User Locale for every CUCM server, CUCM IM&P (previous name: CUP) user locale for every IMP  server. If you need network tones for countries which we have no supported User Locale yet, you will need to apply the Combined Network Locale Installer on every CUCM server. User locales are produced individually and are specific to a language and country combination. Network locales are generally produced as a single package intended to cover all supported countries. Network locales may be referred to as combined network locales.

Do locales need to be installed on every Node?

Yes, Cisco Unified Communications Locale Installer MUST be applied to each and every Cisco Unified Communications Manager server in a cluster, starting with the publisher. After installation has completed, it is essential to reboot each and every platform in order for all user and network locale changes to become fully activated.

 

What is a Phone-Only locale installer (POLI) and when should it be used?

Cisco Unified Communications Locale Installer for Cisco Unified IP Phones ensures localized phones are kept up to date with the latest UI localization updates after the firmware is upgraded. The full Cisco Unified Communications Locale Installer for Cisco Unified Communications Manager must be installed prior to installation of a Phone Only locale installer. For example, with CUCM 10.5 and Firmware 12.8, CUCM LI 10.5.x need to be installed first, then install Phone Only LI 12.8 for firmware updates.

Do I need to install a new Phone Only locale every time after I upgrade my IP phone firmware?

There is no “Yes” or “No” answer for this question. Cisco only releases Phone Only Locales for FW with changes to phone UI or internationalization. In other words, we do not have Phone Only Locale Installer release for every FW release when it is not necessary. When a customer upgrades the firmware without upgrading their CUCM, they should install the latest Phone Only locale with the same major.minor number with the new FW. For example, if you upgrade from FW 12.1  (with POLI 12.1) to FW 12.8, you will need to install POLI 12.8.

Phone Only locale installer (PO LI) is a subset of the CUCM LI. PO LI is used for customers who upgrade IP phone firmware without upgrading CUCM. Future CUCM images may include later versions of IP Phone firmware. Please ensure that you have installed the latest phone-only locale installer that matches the firmware`s major.minor version number.

Here is the version mapping between CUCM LI and PO LI:



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Super answer Nithin (+5)



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Hello,

Thanks for the details. We are interested in user locale. How about this?

 

If I jump to CUCM 12.5, will these 79xx ones be registered with their desired languages or will they come back with default English?

I would say that the best option for you is to test this for a few phones you’re self. Nothing better than knowing how this works yourself.



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The language will be available only after installing the locale.

 

Install Locales

After an upgrade, you must reinstall any locales that you are using, with the exception of US-English, which is installed by default.

Perform this procedure for all nodes.

 

 

Have a look on upgrade guide

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/upgrade/12_5_1/cucm_b_upgrade-migration-guide-125x/cucm_b_upgrade-guide-1251su2_chapter_01101.html

 

You can download the locale files from below link.

 

https://software.cisco.com/download/home/286322286/type/282074333/release/12.5(1.2100)



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