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cucm 8.5 h323 phone keeps ringing

Matthew Doyle
Level 1
Level 1

Hi All,

I have phones registered on CUCM 8.5 with a registered h323 gateway connected via T1 and WAN ethernet to a CME gateway at remote site.

incoming calls from BR phones to CUCM 8.5 registered phones HQ phones rings and connects,

however outgoing calls from CUCM 8.5 HQ phones rings the  BR phone at the CME remote but when I connect the BR phone the HQ phone continues to ring although the BR phone at the CME remote gateway shows connected?

HQ phones <------> CUCM 8.5 <-----> h323 gateway (IP to IP configured) <---------> CME gateway <----------> BR phones

ive attached the following;

h323 gateway config

CME gateway config

debug cch323 session

debug voip ipipgw

1 Accepted Solution

Accepted Solutions

Manish Gogna
Cisco Employee
Cisco Employee

Hi,

To resolve this issue, perform these steps:

  1. Open the Cisco CallManager Admin page.

  2. Go to the Gateway Configuration page

  3. Uncheck  Wait for Far End H.245 Terminal Capability Set.

More details here

https://supportforums.cisco.com/document/13376/ip-ip-h323-ios-gateway-calls-between-two-remotely-located-cisco-callmanagers-fail-one

Manish

- Do rate helpful posts -

View solution in original post

6 Replies 6

Manish Gogna
Cisco Employee
Cisco Employee

Hi,

To resolve this issue, perform these steps:

  1. Open the Cisco CallManager Admin page.

  2. Go to the Gateway Configuration page

  3. Uncheck  Wait for Far End H.245 Terminal Capability Set.

More details here

https://supportforums.cisco.com/document/13376/ip-ip-h323-ios-gateway-calls-between-two-remotely-located-cisco-callmanagers-fail-one

Manish

- Do rate helpful posts -

Manish, is this not for two cucm clusters? The issue here is between cucm and come.. 

Please rate all useful posts

This settings is not specific to ICT, it can be causing the issue in this scenario as well. A quick test can be done to check, else the traces can be looked at to confirm if this is indeed the issue.

Manish

Ayodeji Okanlawon
VIP Alumni
VIP Alumni

Hi, 

Can you please send the following 

1.debug voip ccapi inout 

2. Debug h225 asn1

3.debug h245 asn1

Include the calling and called numbers 

Please rate all useful posts

Matthew Doyle
Level 1
Level 1

Thankyou Manish, this has resolved my issue. Apologies for the delayed reply.

No problem, thanks for updating the post.

Manish