07-15-2014 03:44 AM - edited 03-16-2019 11:24 PM
I have this symptom on some phones.
When a button is pressed, for example the settings button, the phone does nothing. Also when I try to dial a number. After a few seconds the pressed buttons are executed delayed. After a reset of the phone, the problem is gone for a while.
We are using CUCM 9.1.2.10000-28 and the firmware sip8961.9-3-4-24
07-15-2014 04:25 AM
Hi Frank,
Please check the following bug
https://tools.cisco.com/bugsearch/bug/CSCum50769/?reffering_site=dumpcr
03-30-2016 12:09 PM
I have this problem with 8851 with CUCM 10.5.2.11900-3 and sip88xx.11-0-1-11. The issue is intermittent. A phone reset clears it up but only temporarily. Problem was there with sip88xx.10-2-2-16 firmware also. Applied UI adjustment as described. Waiting for results.
Update: UI change has no effect.
11-08-2016 06:32 AM
I'm having the same issue with 8851s too. 10.5.2.13900-12 with sip88xx.11-0-1-11 firmware.
Mordak
Did you end up finding a fix for this?
Jeff
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