CUCM DN

[lana1]

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DN can make, but not receive calls.

When I call that number from CIPC in display shows reorder.

Give the phone different DN then is fine. Dn deletetd, no change. Dependencies checked, route pattern checked, groups checked, bulk tool checked, nothing there! 

[Roger Kallberg]

Can the CSS of the calling endpoint, device and/or line, directly “see” the partition that the directory number is in?

[lana1]

They are both directory numbers:

same settings, route partition and css

[Nithin Eluvathingal]

Run DNA analysis.

[lana1]

• Results Summary
  • Calling Party Information
    • Calling Party = 4XXX
    • Partition = INTERNAL_PT:NATIONAL_PT:INTERNATIONAL_PT: Device CSS =
    • Line CSS = INTERNATIONAL_CSS
    • AAR Group Name =
    • AAR CSS =
  • Dialed Digits = 4YYY
  • Match Result = RouteThisPattern
  • Matched Pattern Information
    • Pattern = 4YYY
    • Partition = INTERNAL_PT
    • Time Schedule =
  • Called Party Number = 4YYY
  • Time Zone = Europe/
  • Call Classification = OnNet
  • InterDigit Timeout = NO
  • Device Override = Disabled
  • Outside Dial Tone = NO
• Call Flow
  • Directory Number :DN= 4YYY
    • Partition = INTERNAL_PT
    • TypeCFACSSPolicy = Use System Default
    • Call Classification = Unknown
    • Forwarding Information
      • Forward All : DN = VoiceMail = No CSS =
      • Forward Busy
        • Internal : DN = VoiceMail = No CSS =
        • External : DN = VoiceMail = No CSS =
      • Forward No Answer
        • Internal : DN = VoiceMail = No CSS =
        • External : DN = VoiceMail = No CSS =
      • Forward No Coverage
        • Internal : DN = VoiceMail = No CSS =
        • External : DN = VoiceMail = No CSS =
      • Forward Unregistered
        • Internal : DN = VoiceMail = No CSS =
        • External : DN = VoiceMail = No CSS =
      • CFDF : DN = VoiceMail = No CSS =
      • Pickup Group Number =
    • Device :Type= Cisco 7821
      • Device Status = Registered
      • Device Name = SEP00XXXXXXXX
      • Ignore Presentation Indicators = Disabled
      • Logged Into Hunt Groups = Enabled
      • Alerting Name =
      • Dual Mode = Disabled
      • Do Not Disturb(DND)
        • DND Status = Disabled
        • DND Option =
        • DND Incoming Call Alert =
      • Automated Alternate Routing (AAR)
        • AAR Group Name =
        • AAR Calling Search Space =
        • AAR VoiceMail Status = Disabled
        • AAR Destination Mask =
        • AAR Prefix Digits =
• Alternate Matches

Note: Information Not Available

[Nithin Eluvathingal]

What’s the callforwarding settings for this extension?
Did u enabled forward all to voicemail

[lana1]

Checked

no forward