CUCM logout timer issue

[paulinelahmek2129]

Hello,

I deployed a Call Manager (version 12.5) with Extenion Mobility.

In System>Service Parameters I disable the logout timer in Extension Mobility service:

Enforce Intra-cluster Maximum Login Time => False

However, I can see on my Phone that there is a Log Out Time:

Log in Time	jeudi 14 janvier 2021 15 h 30 GMT
Log out Time	jeudi 14 janvier 2021 23 h 30 GMT

How can I disable the log out time ? I want the phones to stay login until user manually logout.

Thank you !

[Jaime Valencia]

Intra-cluster Maximum Login Time:	This parameter specifies the maximum time that a user is allowed to be locally logged in to a device, such as 8:00 (8 hours) or :30 (30 minutes). The system ignores this parameter if the Enforce Maximum Login Time parameter is set to False.
	This is a required field.
	Default: 8:00
	Maximum length:  7
	Allowed values: Valid Input should lie between 0:00 and 168:00 in the format HHH:MM where HHH represents the number of hours and MM represents the number of minutes. For example, for 168 hours, enter 168:00; for 25 hours and 15 minutes, enter 25:15; for 30 minutes, enter :30; for indefinite login, enter 0 or 0:00 or :00.
	Unit: Hours:Minutes

[paulinelahmek2129]

Hello Jaime,

THank you for your answer.

In fact the Enforce Maximum Login Time parameter is already set to False.... And I still have a logout timer.

I tried to restart the EM service, no difference.

Thank you

Best regards

[Roger Kallberg]

Do you have it set like this?