Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Why there is a backward slash \ in this below after caret in "red color" voice translation-rule 1 rule 1 /^\(12\)3\(45\)$/ /6\1\2/
If we have a dial-peer has translation rule for outgoing calls, and if the calling number doesn't match with any rule, Will the call pass to the destination or drop?
I have a couple of question..... (1) I have an issue with an inbound call. When the first caller is connected to the IVR/auto attendant, the second caller will only hear a continuous phone ring. All calls are going to FXO ports with a connection pl...
Over the past couple months we have been deploying CIPC phones. We are currently on System version: 12.5.1.11900-146How can we setup CUCM, CER, other . . . to provide correct ALI information to 911 from a CIPC phone?
Our DDI range is currently being hit by the ISP scam, where they play a recorded message saying your internet is going to cut off and to press 1 to speak to an agent.So far nobody has pressed one so as this point in time I have no idea the number it ...
Hi, I want to add more options for bacd to be choose instead of 2 as in the default, and I did that but didn't work with me: applicationservice aa flash:app-b-acd-aa-3.0.0.2.tclparamspace english index 1param number-of-hunt-grps 3param handoff-string...
Hi,I require configure Music on Hold from a Live Feed on a Cisco Call Manager Express 8.5. what are the ways to make this requirement?Regards...
Hello there!I'm struggling with a normalization script to modify an incoming (from Avaya) INVITE to replace the incorrect IP address they are sending with the proper IP address. I have it working with the To: field, but not the INVITE field.This work...
Hi experts Would you please help me with the answer of following questions? 1-Is it possible to upgrade firmware of ATA 191 SIP from call manager (version 11.5) like IP phone firmware upgrade? Or we have to do it manually? We want to upgrade firmware...
Hopefully this is a straight forward question.Our CAPF cert is about to expire, but the service isn't currently running on CUCM. Nor is our call manager cluster running in secure mode.I would like to regenerate the CAPF cert to begin using the ASA ph...
Hello, I deployed a Call Manager (version 12.5) with Extenion Mobility.In System>Service Parameters I disable the logout timer in Extension Mobility service:Enforce Intra-cluster Maximum Login Time => False However, I can see on my Phone that there i...
Hi All, We have a HQ site and a remote site.Apparently HQ site(CiscoUC) has 1xxx, 2xxx extensions and our Remote site(Alcatel PBX) also have 1xxx, 2xxx ext.We are currently responsible for HQ site and we would like to dial an access code of (8) foll...
Hi, In the company I'm currently working with, we are looking into buying a used CBE6000 SMARTnet eligible. In terms of software, what is required to have a fully functional unit? Anything we need to purchase besides the hardware?
Hi All, I am currently using UCCX 10.5/CM 10.5 and I have a Germany number which is pointing to the Norway service desk number and onto UCCX script, in Script for OOH we have diverted the call to a mobile number - now when I am dialing German number ...
Hi all,I got some problem here.I have two call manager cluster (version 6.1.4 and 8.6.2 SU3), both of them connected to a H323 gateway (router 3845 iOS version 12.4.22). When I call to PSTN from 6.1.4 cluster, it works fine, but when I call to PSTN f...
