CUE 7.0.1 Issue

[wrickk_2]

I have CUE 7.0.1 (NME-CUE) in a 2821. I configured the following

interface Integrated-Service-Engine1/0

ip unnumbered GigabitEthernet0/0

service-module ip address 10.32.128.23 255.255.255.0

!Application: CUE Running on NME

service-module ip default-gateway 10.32.128.11

no keepalive

ip route 10.32.128.23 255.255.255.255 Integrated-Service-Engine1/0

The problem I'm having is that I can't access the service-module IP, not even from the router... what did I miss?

Thanks

[Kenneth Mohammed]

Hello,

What error are you getting?

[wrickk_2]

no error, can't even ping 10.32.128.23 at this point.

[Kenneth Mohammed]

what do you get when you issue

service-module service-engine 1/0 status?

does the interface show up/up?

[wrickk_2]

Service Module is Cisco Integrated-Service-Engine1/0

Service Module supports session via TTY line 66

Service Module is in Steady state

Service Module heartbeat-reset is enabled

Getting status from the Service Module, please wait..

Cisco Unity Express 7.0.1

CUE Running on NME

[Kenneth Mohammed]

Does the please wait ever go away? Also Im assuming you did a shut/no shut on the interface already. You may want to try reseating the NME-CUE.

[wrickk_2]

"please wait" never changes. I tried shut/no shut several times. I re-seated the card and still nothing. I may just open a TAC case, thanks for your help.

[branfarm1]

Were you ever able to get this working? I'm running into the exact same situation.

Thanks,

--Brandon

[marevaloc]

I have the same problem.

How do you resolv this issue?

tks

[paolo bevilacqua]

Wrong config.

Send it.

[marevaloc]

This is my config,

I can't ping 10.247.93.153

help me please!!!

tks 

!

  interface GigabitEthernet0/0

  description Lan

  ip address 10.247.93.150 255.255.254.0

  ip helper-address 10.247.98.219

  ip helper-address 10.247.100.1

  duplex auto

  speed auto

  media-type rj45

  h323-gateway voip interface

  h323-gateway voip bind srcaddr 10.247.93.150

!

interface Integrated-Service-Engine2/0

  ip unnumbered GigabitEthernet0/0

  service-module ip address 10.247.93.153 255.255.254.0

  service-module ip default-gateway 10.247.93.150

  no keepalive

!

[paolo bevilacqua]

You do not have the host route for the module.

[Vaijanath Sonvane]

Hi Guys..

You need to add the static route for the Service Engine module. For example Service Engine Module IP address is 10.68.90.4 you need to add below static IP address.

Router(config)#  ip route 10.68.90.4 255.255.255.255 Integrated-Service-Engine1/0

Note:Please see the mask in the route..

Regards,

Vaijanath

[marevaloc]

Tks all.

I add the static route, and ping succesfull.

But the browser with ip address of "CUE" don't response.

Any idea?