IP Telephony and Phones

Cisco is pleased to be partnering with developer partner Tenacity to address the accessibility needs of your employees using Cisco Unified IP Phones. Tenacity is recognized as a world leader in the accessible VoIP telephony industry. The partnership ...

Using CCP 2.1 with CallManager Express 7.1, I go to Voice > Phone Firmware > Select the phone firmware version to upload (which is 7941-7961-sccp.8-4-2S.tar) to flash and get back "Error the syntax of the field macAddress is not proper"Known bug?This...

When configuring a device on a CCM 7.x and VG224, do you have telnet to to the VG as you wold in a VG248 or it it all done through the admin portion of the CCM via Device > Gateway? I have built a user and when plugged in, their is dial tone, but not...

Hello guys. Recently I have deployed an auto attendant using a unity call handler and cti route point in call manager 7.0. The solution works but the time that the caller has to wait for the call to be answered is to long. Is there a way to reduce th...

Hello,Is it possible to receive logging information about who and when has logged in on CCM Admin Web Page?If yes, which service has to be traced? Is it possible upload this tracing to a syslog server?Thank you,Svilen

I am attempting to route calls from a Remote GW to the Host GW, where the PRIs are terminated.Remote - 2811dial-peer voice 5 voip description H323/SRST 1+ Long distance outbound dial via FORD GW destination-pattern 91[2-9]..[2-9]...... modem passthro...

Hi, I'm trying to upgrade the firmware on a cisco 7961 to a SIP version but when the phone boots It looks like it trys to download it as on the screen there is a little down arrow and the filename of the firmware image but underneath it says auth fai...

I may be a bit too deep in the weeds on this one and simply need another set of eyes to help me spot something, but here goes:I'm configuring a CME system with AIM-CUE for VM and auto attendant.  Whenever I dial any number that needs routed to the AI...

I would like to create an account for my help desk in Unity so they can either unlock or change a subscriber password. We are currently using Unity 4.0.The helpdesk would access the unity system via the web url.Any ideas,J

We're entirely a sccp shop, no sip phones here.  However, we're looking a disaster recovery site that can tie into our voice network and allow our phones to register just as they do now, I've tested this and it works just fine.  However, they have Li...

All,We are planning to switch versions of CUCM from 6.1(2) to 6.1(4a)SU2 as an interim upgrade to v7.1(3). The 6.1(4a)SU2 files have been loaded into the inactive partition on all three CUCMs in cluster - all that is left to do is switch versions (PU...