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debug isdn q931 -

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Georgios Sotiropoulos (OLD)
Level 1
Level 1

‎12-11-2012 03:51 AM - edited ‎03-16-2019 02:39 PM

Hello Community,

I would like your feedback on the following:

We have replace an old PBX with a Cisco Communications Call Manager 8.6 with an MGCP voice-gateway connected with a PRI line.

When enabling the debug isdn q931 on the router we observe that on outgoing calls we notice the calling and called party but on the incoming calls we see only the called party:

Outgoing calls

VG#

        Sending Complete

        Bearer Capability i = 0x8090A3

                Standard = CCITT

                Transfer Capability = Speech 

                Transfer Mode = Circuit

                Transfer Rate = 64 kbit/s

        Channel ID i = 0xA9838E

                Exclusive, Channel 14

        Calling Party Number i = 0x0081, '9530'

                Plan:Unknown, Type:Unknown

        Called Party Number i = 0x80, '01895XXXXXX'

                Plan:Unknown, Type:Unknown

Dec 11 11:40:00.155: ISDN Se0/0/0:15 Q931: RX <- CALL_PROC pd = 8  callref = 0x8090

        Channel ID i = 0xA9838E

                Exclusive, Channel 14

Dec 11 11:40:00.799: ISDN Se0/0/0:15 Q931: RX <- ALERTING pd = 8  callref = 0x8090

        Progress Ind i = 0x8088 - In-band info or appropriate now available

Dec 11 11:40:00.823: ISDN Se0/0/0:15 Q931: RX <- CONNECT pd = 8  callref = 0x8090

Dec 11 11:40:00.823: ISDN Se0/0/0:15 Q931: TX -> CONNECT_ACK pd = 8  callref = 0x009

Incoming calls

Dec 11 11:38:28.011: ISDN Se0/0/0:15 Q931: RX <- SETUP pd = 8  callref = 0x0001

        Sending Complete

        Bearer Capability i = 0x9090A3

                Standard = CCITT

                Transfer Capability = 3.1kHz Audio

                Transfer Mode = Circuit

                Transfer Rate = 64 kbit/s

        Channel ID i = 0xA98381

                Exclusive, Channel 1

        Progress Ind i = 0x8483 - Origination address is non-ISDN 

       Called Party Number i = 0x81, '215562'

                Plan:ISDN, Type:Unknown

        Low Layer Compat i = 0x9090A3

Dec 11 11:38:28.023: ISDN Se0/0/0:15 Q931: TX -> CALL_PROC pd = 8  callref = 0x8001

        Channel ID i = 0xA98381

                Exclusive, Channel 1

Dec 11 11:38:28.027: ISDN Se0/0/0:15 Q931: TX -> ALERTING pd = 8  callref = 0x8001

        Progress Ind i = 0x8088 - In-band info or appropriate now available

Dec 11 11:38:39.435: ISDN Se0/0/0:15 Q931: TX -> DISCONNECT pd = 8  callref = 0x8002

        Cause i = 0x8090 - Normal call clearing

I just want to confirm that there is no configuration missing and may only need to speak with the provider, however, i was informed that the incoming callerID was operational on the old system.

Any help is really appreciated!

George

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1 Accepted Solution

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paolo bevilacqua
Hall of Fame
Hall of Fame

‎12-13-2012 05:17 AM

Telco is not sending calling number. Sometime they charge for that.

View solution in original post

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5 Replies 5

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Leo Salcie Tejeda
Level 7
Level 7

‎12-11-2012 04:47 AM

Hi,

Are you sure the service provider is sending you the callerID? Some service provider charge you a additional fee for this service, so maybe is disabled. The PRI T1 by default will allow callerID information to be received...

_____________________________
MDGDP, CCNA, CCNA Voice certified

__________________________________________________
Please remember to rate useful posts clicking on the stars below.
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Georgios Sotiropoulos (OLD)
Level 1
Level 1
In response to Leo Salcie Tejeda

‎12-11-2012 04:58 AM

Yes it was working on the old PBX, which was not Cisco.

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Leo Salcie Tejeda
Level 7
Level 7
In response to Georgios Sotiropoulos (OLD)

‎12-11-2012 05:05 AM

Try this command: debug voip ccapi inout. Please send us the result.

Regards

_____________________________
MDGDP, CCNA, CCNA Voice certified

__________________________________________________
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Georgios Sotiropoulos (OLD)
Level 1
Level 1
In response to Leo Salcie Tejeda

‎12-11-2012 05:13 AM

Can the below be useful to you?

Dec 11 13:04:48.890: //-1/xxxxxxxxxxxx/CCAPI/ccIFCallSetupRequestPrivate:

   Interface=0x318F621C, Interface Type=6, Destination=, Mode=0x9,

   Call Params(Calling Number=,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),

   Called Number=(TON=Unknown, NPI=Unknown), Calling Translated=FALSE,

   Subscriber Type Str=, FinalDestinationFlag=FALSE, Outgoing Dial-peer=0, Call Count On=FALSE,

   Source Trkgrp Route Label=, Target Trkgrp Route Label=, tg_label_flag=0, Application Call Id=D00000000101ab7b000000F5000000af)

Dec 11 13:04:48.890: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Dec 11 13:04:48.890: :cc_get_feature_vsa malloc success

Dec 11 13:04:48.890: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Dec 11 13:04:48.890:  cc_get_feature_vsa count is 3

Dec 11 13:04:48.890: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Dec 11 13:04:48.890: :FEATURE_VSA attributes are: feature_name:0,feature_time:730976544,feature_id:13290

Dec 11 13:04:48.890: //13290/2D82BE9F99F7/CCAPI/ccIFCallSetupRequestPrivate:

   SPI Call Setup Request Is Success; Interface Type=6, FlowMode=1

Dec 11 13:04:48.890: //13290/2D82BE9F99F7/CCAPI/ccCallSetContext:

   Context=0x30E25A88

Dec 11 13:04:48.890: //-1/xxxxxxxxxxxx/CCAPI/ccIFCallSetupRequestPrivate:

   Interface=0x3151C6C0, Interface Type=9, Destination=0.0.0.0, Mode=0x9,

   Call Params(Calling Number=,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),

   Called Number=(TON=Unknown, NPI=Unknown), Calling Translated=FALSE,

   Subscriber Type Str=, FinalDestinationFlag=FALSE, Outgoing Dial-peer=0, Call Count On=TRUE,

   Source Trkgrp Route Label=, Target Trkgrp Route Label=, tg_label_flag=0, Application Call Id=D00000000101ab7b000000F5000000af)

Dec 11 13:04:48.890: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Dec 11 13:04:48.890: :cc_get_feature_vsa malloc success

Dec 11 13:04:48.890: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Dec 11 13:04:48.890:  cc_get_feature_vsa count is 4

Dec 11 13:04:48.890: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Dec 11 13:04:48.890: :FEATURE_VSA attributes are: feature_name:0,feature_time:730976992,feature_id:13291

Dec 11 13:04:48.890: //13291/2D82BE9F99F7/CCAPI/ccIFCallSetupRequestPrivate:

   SPI Call Setup Request Is Success; Interface Type=9, FlowMode=1

Dec 11 13:04:48.890: //13291/2D82BE9F99F7/CCAPI/ccCallSetContext:

   Context=0x30E24D78

Dec 11 13:04:48.890: //13291/2D82BE9F99F7/CCAPI/cc_api_call_connected:

   Interface=0x3151C6C0, Data Bitmask=0x0, Progress Indication=NULL(0),

   Connection Handle=0

Dec 11 13:04:48.890: //13291/2D82BE9F99F7/CCAPI/cc_api_call_connected:

   Call Entry(Connected=TRUE, Responsed=TRUE, Retry Count=0)

Dec 11 13:04:48.890: //13290/2D82BE9F99F7/CCAPI/cc_api_call_proceeding:

   Interface=0x318F621C, Progress Indication=NULL(0)

Dec 11 13:04:48.890: //13290/2D82BE9F99F7/CCAPI/cc_api_call_connected:

   Interface=0x318F621C, Data Bitmask=0x1, Progress Indication=DESTINATION IS NON ISDN(2),

   Connection Handle=0

Dec 11 13:04:48.890: //13290/2D82BE9F99F7/CCAPI/cc_api_call_connected:

   Call Entry(Connected=TRUE, Responsed=TRUE, Retry Count=0)

Dec 11 13:04:48.890: //13290/2D82BE9F99F7/CCAPI/ccCallModify:

   Nominator=0x1000, Params=0x31AE7DE8, Call Id=13290

Dec 11 13:04:48.890: //13290/2D82BE9F99F7/CCAPI/ccCallReportDigits:

   (callID=0x33EA, digit_event=0x1, enable=TRUE, consume=FALSE)

Dec 11 13:04:48.890: //13290/2D82BE9F99F7/CCAPI/ccCallReportDigits:

   Enabled=TRUE, Call Id=13290

Dec 11 13:04:48.890: //13290/2D82BE9F99F7/CCAPI/cc_api_call_report_digits_done:

   (vdbPtr=0x318F621C, callID=0x33EA, disp=0, digit_event=0x1, enable=TRUE, consume=FALSE)

Dec 11 13:04:48.890: //13290/2D82BE9F99F7/CCAPI/cc_api_call_report_digits_done:

   Enabled=TRUE, Disposition=0x0, Interface=0x318F621C, Call Id=13290

Dec 11 13:04:48.890: //13290/2D82BE9F99F7/CCAPI/cc_api_call_report_digits_done:

   Call Entry(Initial Digit Timeout=15000(ms), Inter Digit Timeout=10000(ms))

Dec 11 13:04:48.890: //13290/2D82BE9F99F7/CCAPI/ccConferenceCreate:

   (confID=0x31AE800C, callID1=0x33EA, gcid=0-0-0-0, tag=0x0)

Dec 11 13:04:48.890: //13291/2D82BE9F99F7/CCAPI/ccConferenceCreate:

   (confID=0x31AE800C, callID2=0x33EB, gcid=0-0-0-0, tag=0x0)

Dec 11 13:04:48.890: //13290/2D82BE9F99F7/CCAPI/ccConferenceCreate:

   Conference Id=0x31AE800C, Call Id1=13290, Call Id2=13291, Tag=0x0

Dec 11 13:04:48.890: //13290/2D82BE9F99F7/CCAPI/cc_api_bridge_done:

   Conference Id=0x19F5, Source Interface=0x318F621C, Source Call Id=13290,

   Destination Call Id=13291, Disposition=0x0, Tag=0xFFFFFFFF

Dec 11 13:04:48.894: //13291/2D82BE9F99F7/CCAPI/cc_api_bridge_done:

   Conference Id=0x19F5, Source Interface=0x3151C6C0, Source Call Id=13291,

   Destination Call Id=13290, Disposition=0x0, Tag=0x0

Dec 11 13:04:48.894: //13290/2D82BE9F99F7/CCAPI/cc_generic_bridge_done:

   Conference Id=0x19F5, Source Interface=0x3151C6C0, Source Call Id=13291,

   Destination Call Id=13290, Disposition=0x0, Tag=0x0

Dec 11 13:04:48.894: //13290/2D82BE9F99F7/CCAPI/ccConferenceCreate:

   Call Entry(Conference Id=0x19F5, Destination Call Id=13291)

Dec 11 13:04:48.894: //13291/2D82BE9F99F7/CCAPI/ccConferenceCreate:

   Call Entry(Conference Id=0x19F5, Destination Call Id=13290)

Dec 11 13:04:48.894: //13290/2D82BE9F99F7/CCAPI/cc_api_caps_ind:

   Destination Interface=0x3151C6C0, Destination Call Id=13291, Source Call Id=13290,

   Caps(Codec=0x1, Fax Rate=0x1, Vad=0x1,

   Modem=0x2, Codec Bytes=20, Signal Type=3)

Dec 11 13:04:48.894: //13290/2D82BE9F99F7/CCAPI/cc_api_caps_ind:

   Caps(Playout Mode=1, Playout Initial=60(ms), Playout Min=40(ms),

   Playout Max=1000(ms), Fax Nom=300(ms))

Dec 11 13:04:48.894: //13291/2D82BE9F99F7/CCAPI/cc_api_caps_ind:

   Destination Interface=0x318F621C, Destination Call Id=13290, Source Call Id=13291,

   Caps(Codec=0x1, Fax Rate=0x1, Vad=0x1,

   Modem=0x2, Codec Bytes=160, Signal Type=2)

Dec 11 13:04:48.894: //13291/2D82BE9F99F7/CCAPI/cc_api_caps_ind:

   Caps(Playout Mode=1, Playout Initial=60(ms), Playout Min=40(ms),

   Playout Max=1000(ms), Fax Nom=300(ms))

Dec 11 13:04:48.894: //13291/2D82BE9F99F7/CCAPI/cc_api_caps_ack:

   Destination Interface=0x318F621C, Destination Call Id=13290, Source Call Id=13291,

   Caps(Codec=g711ulaw(0x1), Fax Rate=FAX_RATE_NONE(0x1), Vad=OFF(0x1),

   Modem=ON(0x2), Codec Bytes=160, Signal Type=2, Seq Num Start=3956)

Dec 11 13:04:48.894: //13290/2D82BE9F99F7/CCAPI/cc_api_caps_ack:

   Destination Interface=0x3151C6C0, Destination Call Id=13291, Source Call Id=13290,

   Caps(Codec=g711ulaw(0x1), Fax Rate=FAX_RATE_NONE(0x1), Vad=OFF(0x1),

   Modem=ON(0x2), Codec Bytes=160, Signal Type=2, Seq Num Start=3956)

Dec 11 13:04:48.894: //13290/2D82BE9F99F7/CCAPI/cc_api_call_modify_done:

   Result=0, Interface=0x318F621C, Call Id=13290

Dec 11 13:04:48.894: //13290/2D82BE9F99F7/CCAPI/cc_api_voice_mode_event:

   Call Id=13290

Dec 11 13:04:48.894: //13290/2D82BE9F99F7/CCAPI/cc_api_voice_mode_event:

   Call Entry(Context=0x30E25A88)

Dec 11 13:04:48.894: //13290/2D82BE9F99F7/CCAPI/cc_process_notify_bridge_done:

   Conference Id=0x19F5, Call Id1=13290, Call Id2=13291

Dec 11 13:04:48.894: //13290/2D82BE9F99F7/CCAPI/ccSetDigitTimeouts:

   Initial Digit Timeout=4000(ms), Inter Digit Timeout=4000(ms)

Dec 11 13:04:48.894: //13290/2D82BE9F99F7/CCAPI/ccSetDigitTimeouts:

   Call Entry(Inter Digit Timeout=4000(ms), Initial Digit Timeout=4000(ms))

Dec 11 13:04:48.894: //13290/2D82BE9F99F7/CCAPI/ccRestartDigitTimeoutMsec:

   Digit Timeout=0, Call Id=13290

Dec 11 13:04:48.894: //13290/2D82BE9F99F7/CCAPI/ccCallReportDigits:

   (callID=0x33EA, digit_event=0x1, enable=TRUE, consume=FALSE)

Dec 11 13:04:48.894: //13290/2D82BE9F99F7/CCAPI/ccCallReportDigits:

   Enabled=TRUE, Call Id=13290

Dec 11 13:04:48.894: //13290/2D82BE9F99F7/CCAPI/cc_api_call_report_digits_done:

   (vdbPtr=0x318F621C, callID=0x33EA, disp=0, digit_event=0x1, enable=TRUE, consume=FALSE)

Dec 11 13:04:48.894: //13290/2D82BE9F99F7/CCAPI/cc_api_call_report_digits_done:

   Enabled=TRUE, Disposition=0x0, Interface=0x318F621C, Call Id=13290

Dec 11 13:04:48.894: //13290/2D82BE9F99F7/CCAPI/cc_api_call_report_digits_done:

   Call Entry(Initial Digit Timeout=4000(ms), Inter Digit Timeout=4000(ms))

Dec 11 13:04:49.162: //13290/2D82BE9F99F7/CCAPI/ccCallModifyExtended:

   Nominator=0x31AE7D08, Params=0x31AE6E90, Call Id=13290

Dec 11 13:04:49.162: //13291/2D82BE9F99F7/CCAPI/ccCallModify:

   Nominator=0x18E30, Params=0x31AE70A0, Call Id=13291

Dec 11 13:04:49.162: //13290/2D82BE9F99F7/CCAPI/cc_api_call_modify_done:

   Result=0, Interface=0x318F621C, Call Id=13290

Dec 11 13:04:49.162: //13291/2D82BE9F99F7/CCAPI/cc_api_call_modify_done:

   Result=0, Interface=0x3151C6C0, Call Id=13291

Dec 11 13:04:52.894: //13290/2D82BE9F99F7/CCAPI/cc_handle_inter_digit_timer:

   Generate inter-digit timeout CC_EV_CALL_DIGIT_END event

Dec 11 13:04:58.098: //13288/20EF246F99F6/CCAPI/ccGenerateToneInfo:

   Stop Tone On Digit=FALSE, Tone=Null,

   Tone Direction=Network, Params=0x0, Call Id=13288

Dec 11 13:04:58.098: //13288/20EF246F99F6/CCAPI/ccCallModifyExtended:

   Nominator=0x31AE7D08, Params=0x31AE6E90, Call Id=13288

Dec 11 13:04:58.098: //13289/20EF246F99F6/CCAPI/ccCallModify:

   Nominator=0x18E30, Params=0x31AE70A0, Call Id=13289

Dec 11 13:04:58.098: //13288/20EF246F99F6/CCAPI/cc_api_call_modify_done:

   Result=0, Interface=0x318F621C, Call Id=13288

Dec 11 13:04:58.098: //13289/20EF246F99F6/CCAPI/cc_api_call_modify_done:

   Result=0, Interface=0x3151C6C0, Call Id=13289

LondonVG#

LondonVG#

Dec 11 13:05:01.206: //13288/20EF246F99F6/CCAPI/ccCallModifyExtended:

   Nominator=0x31AE7D08, Params=0x31AE6E90, Call Id=13288

Dec 11 13:05:01.206: //13289/20EF246F99F6/CCAPI/ccCallModify:

   Nominator=0x800, Params=0x31AE70A0, Call Id=13289

Dec 11 13:05:01.206: //13288/20EF246F99F6/CCAPI/cc_api_call_modify_done:

   Result=0, Interface=0x318F621C, Call Id=13288

Dec 11 13:05:01.206: //13289/20EF246F99F6/CCAPI/cc_api_call_modify_done:

   Result=0, Interface=0x3151C6C0, Call Id=13289

Dec 11 13:05:01.210: //13288/20EF246F99F6/CCAPI/ccCallReportDigits:

   (callID=0x33E8, digit_event=0x0, enable=FALSE, consume=FALSE)

Dec 11 13:05:01.210: //13288/20EF246F99F6/CCAPI/ccCallReportDigits:

   Enabled=TRUE, Call Id=13288

Dec 11 13:05:01.210: //13288/20EF246F99F6/CCAPI/cc_api_call_report_digits_done:

   (vdbPtr=0x318F621C, callID=0x33E8, disp=0, digit_event=0x0, enable=FALSE, consume=FALSE)

Dec 11 13:05:01.210: //13288/20EF246F99F6/CCAPI/cc_api_call_report_digits_done:

   Enabled=TRUE, Disposition=0x0, Interface=0x318F621C, Call Id=13288

Dec 11 13:05:01.210: //13288/20EF246F99F6/CCAPI/cc_api_call_report_digits_done:

   Call Entry(Initial Digit Timeout=4000(ms), Inter Digit Timeout=4000(ms))

Dec 11 13:05:01.210: //13289/20EF246F99F6/CCAPI/ccGetCallStatistics:

   Call Stats=0x30E562B0, Call Id=13289

Dec 11 13:05:01.210: //13288/20EF246F99F6/CCAPI/ccConferenceDestroy:

   Conference Id=0x19F4, Tag=0x0

Dec 11 13:05:01.210: //13288/20EF246F99F6/CCAPI/cc_api_bridge_drop_done:

   Conference Id=0x19F4, Source Interface=0x318F621C, Source Call Id=13288,

   Destination Call Id=13289, Disposition=0x0, Tag=0x0

Dec 11 13:05:01.210: //13289/20EF246F99F6/CCAPI/cc_api_bridge_drop_done:

   Conference Id=0x19F4, Source Interface=0x3151C6C0, Source Call Id=13289,

   Destination Call Id=13288, Disposition=0x0, Tag=0x0

Dec 11 13:05:01.210: //13288/20EF246F99F6/CCAPI/cc_generic_bridge_done:

   Conference Id=0x19F4, Source Interface=0x3151C6C0, Source Call Id=13289,

   Destination Call Id=13288, Disposition=0x0, Tag=0x0

Dec 11 13:05:01.210: //13288/20EF246F99F6/CCAPI/ccCallDisconnect:

   Cause Value=16, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=0)

Dec 11 13:05:01.210: //13288/20EF246F99F6/CCAPI/ccCallDisconnect:

   Cause Value=16, Call Entry(Responsed=TRUE, Cause Value=16)

Dec 11 13:05:01.210: //13288/20EF246F99F6/CCAPI/cc_api_get_transfer_info:

   Transfer Number Is Null

Dec 11 13:05:01.210: //13289/20EF246F99F6/CCAPI/ccCallDisconnect:

   Cause Value=16, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=0)

Dec 11 13:05:01.210: //13289/20EF246F99F6/CCAPI/ccCallDisconnect:

   Cause Value=16, Call Entry(Responsed=TRUE, Cause Value=16)

Dec 11 13:05:01.222: //13289/20EF246F99F6/CCAPI/cc_api_call_disconnect_done:

   Disposition=0, Interface=0x3151C6C0, Tag=0x0, Call Id=13289,

   Call Entry(Disconnect Cause=16, Voice Class Cause Code=0, Retry Count=0)

Dec 11 13:05:01.222: //13289/20EF246F99F6/CCAPI/cc_api_call_disconnect_done:

   Call Disconnect Event Sent

Dec 11 13:05:01.222: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

Dec 11 13:05:01.222: :cc_free_feature_vsa freeing 2B91D658

Dec 11 13:05:01.222: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

Dec 11 13:05:01.222:  vsacount in free is 3

Dec 11 13:05:01.230: //13288/20EF246F99F6/CCAPI/cc_api_call_disconnect_done:

   Disposition=0, Interface=0x318F621C, Tag=0x0, Call Id=13288,

   Call Entry(Disconnect Cause=16, Voice Class Cause Code=0, Retry Count=0)

Dec 11 13:05:01.230: //13288/20EF246F99F6/CCAPI/cc_api_call_disconnect_done:

   Call Disconnect Event Sent

Dec 11 13:05:01.230: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

Dec 11 13:05:01.230: :cc_free_feature_vsa freeing 2B91CD98

Dec 11 13:05:01.230: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

thanks,

george

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paolo bevilacqua
Hall of Fame
Hall of Fame

‎12-13-2012 05:17 AM

Telco is not sending calling number. Sometime they charge for that.

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