11-05-2013 07:03 AM - edited 03-16-2019 08:14 PM
Hi All,
I have a UC540 where one phone, the only cisco phone in the system which is cordless, is acting odd when dialing out. The outgoing access code is 8. I believe the phone is setup to automatically place an 8 before the number dialed. When a number is dialed ie 1-123-456-7890, a debug shows that only 1123456 is dialed. The phone will not go past 7 digits, therefore the user cannot dial past local exchange. In the debug, it shows that the dial-peer chosen is 69. I don't know why this one is chosen but there are other matches that should work. I'm not sure if this is an issue with the cisco phone or the UC540 config. The phone is a 7925. The phone should be able to dial long distance, local with area code, and just plain local 7 digit.
One last note, there are two "destination patterns" one starting with an 8 and the other with a 7. This allows the user to choose which line he is calling out on, home or office.
I've included the dial peer configs below, then followed by a debug. Ideas? Thanks!!!
Dial Peers: In red is the dial peer that is being chosen. In blue is what I added thinking it would help.
dial-peer cor custom
name internal
name local
name local-plus
name international
name national
name national-plus
name emergency
name toll-free
!
!
dial-peer cor list call-internal
member internal
!
dial-peer cor list call-local
member local
!
dial-peer cor list call-local-plus
member local-plus
!
dial-peer cor list call-national
member national
!
dial-peer cor list call-national-plus
member national-plus
!
dial-peer cor list call-international
member international
!
dial-peer cor list call-emergency
member emergency
!
dial-peer cor list call-toll-free
member toll-free
!
dial-peer cor list user-internal
member internal
member emergency
!
dial-peer cor list user-local
member internal
member local
member emergency
member toll-free
!
dial-peer cor list user-local-plus
member internal
member local
member local-plus
member emergency
member toll-free
!
dial-peer cor list user-national
member internal
member local
member local-plus
member national
member emergency
member toll-free
!
dial-peer cor list user-national-plus
member internal
member local
member local-plus
member national
member national-plus
member emergency
member toll-free
!
dial-peer cor list user-international
member internal
member local
member local-plus
member international
member national
member national-plus
member emergency
member toll-free
!
dial-peer voice 58 pots
trunkgroup OFFICE
corlist outgoing call-emergency
description **CCA*North American-10-Digit*Emergency**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 8911
forward-digits all
no sip-register
!
dial-peer voice 59 pots
trunkgroup HOME
corlist outgoing call-local
description Unlock door
preference 5
destination-pattern 9
forward-digits all
no sip-register
!
dial-peer voice 60 pots
trunkgroup OFFICE
corlist outgoing call-local
description **CCA*North American-10-Digit*10-Digit Local**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 8[2-9]..[2-9]......
forward-digits all
no sip-register
!
dial-peer voice 61 pots
trunkgroup OFFICE
corlist outgoing call-local
description **CCA*North American-10-Digit*Service Numbers**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 8[2-9]11
forward-digits all
no sip-register
!
dial-peer voice 62 pots
trunkgroup OFFICE
corlist outgoing call-national
description **CCA*North American-10-Digit*Long Distance**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 81[2-9]..[2-9]......
forward-digits all
no sip-register
!
dial-peer voice 63 pots
trunkgroup OFFICE
corlist outgoing call-international
description **CCA*North American-10-Digit*International**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 8011T
forward-digits all
no sip-register
!
dial-peer voice 64 pots
trunkgroup OFFICE
corlist outgoing call-toll-free
description **CCA*North American-10-Digit*Toll-Free**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 81800.......
forward-digits all
no sip-register
!
dial-peer voice 65 pots
trunkgroup OFFICE
corlist outgoing call-toll-free
description **CCA*North American-10-Digit*Toll-Free**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 81888.......
forward-digits all
no sip-register
!
dial-peer voice 66 pots
trunkgroup OFFICE
corlist outgoing call-toll-free
description **CCA*North American-10-Digit*Toll-Free**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 81877.......
forward-digits all
no sip-register
!
dial-peer voice 67 pots
trunkgroup OFFICE
corlist outgoing call-toll-free
description **CCA*North American-10-Digit*Toll-Free**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 81866.......
forward-digits all
no sip-register
!
dial-peer voice 68 pots
trunkgroup OFFICE
corlist outgoing call-toll-free
description **CCA*North American-10-Digit*Toll-Free**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 81855.......
forward-digits all
no sip-register
!
dial-peer voice 69 pots
trunkgroup OFFICE
corlist outgoing call-local
description **CCA*North American-7-Digit*Toll-Free**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 8.......
forward-digits all
no sip-register
!
dial-peer voice 70 pots
trunkgroup HOME
corlist outgoing call-emergency
description **CCA*North American-10-Digit*Emergency**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE_1
preference 5
destination-pattern 7911
forward-digits all
no sip-register
!
dial-peer voice 71 pots
trunkgroup HOME
corlist outgoing call-local
description **CCA*North American-10-Digit*10-Digit Local**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE_1
preference 5
destination-pattern 7[2-9]..[2-9]......
forward-digits all
no sip-register
!
dial-peer voice 72 pots
trunkgroup HOME
corlist outgoing call-local
description **CCA*North American-10-Digit*Service Numbers**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE_1
preference 5
destination-pattern 7[2-9]11
forward-digits all
no sip-register
!
dial-peer voice 73 pots
trunkgroup HOME
corlist outgoing call-national
description **CCA*North American-10-Digit*Long Distance**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE_1
preference 5
destination-pattern 71[2-9]..[2-9]......
forward-digits all
no sip-register
!
dial-peer voice 74 pots
trunkgroup HOME
corlist outgoing call-international
description **CCA*North American-10-Digit*International**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE_1
preference 5
destination-pattern 7011T
forward-digits all
no sip-register
!
dial-peer voice 75 pots
trunkgroup HOME
corlist outgoing call-toll-free
description **CCA*North American-10-Digit*Toll-Free**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE_1
preference 5
destination-pattern 71800.......
forward-digits all
no sip-register
!
dial-peer voice 76 pots
trunkgroup HOME
corlist outgoing call-toll-free
description **CCA*North American-10-Digit*Toll-Free**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE_1
preference 5
destination-pattern 71888.......
forward-digits all
no sip-register
!
dial-peer voice 77 pots
trunkgroup HOME
corlist outgoing call-toll-free
description **CCA*North American-10-Digit*Toll-Free**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE_1
preference 5
destination-pattern 71877.......
forward-digits all
no sip-register
!
dial-peer voice 78 pots
trunkgroup HOME
corlist outgoing call-toll-free
description **CCA*North American-10-Digit*Toll-Free**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE_1
preference 5
destination-pattern 71866.......
forward-digits all
no sip-register
!
dial-peer voice 79 pots
trunkgroup HOME
corlist outgoing call-toll-free
description **CCA*North American-10-Digit*Toll-Free**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE_1
preference 5
destination-pattern 71855.......
forward-digits all
no sip-register
!
dial-peer voice 80 pots
trunkgroup HOME
corlist outgoing call-local
description **CCA*North American-7-Digit*Toll-Free**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE_1
preference 5
destination-pattern 7.......
forward-digits all
no sip-register
!
dial-peer voice 81 voip
description XFER to voicemail remove 8
translation-profile outgoing vmail_remove_8
preference 5
destination-pattern 82
b2bua
session protocol sipv2
session target ipv4:10.1.10.1
voice-class sip outbound-proxy ipv4:10.1.10.1
dtmf-relay rtp-nte sip-notify
codec g711ulaw
no vad
!
dial-peer voice 82 voip
description XFER to voicemail remove 7
translation-profile outgoing vmail_remove_7
preference 5
destination-pattern 7200
b2bua
session protocol sipv2
session target ipv4:10.1.10.1
voice-class sip outbound-proxy ipv4:10.1.10.1
dtmf-relay rtp-nte sip-notify
codec g711ulaw
no vad
!
dial-peer voice 83 pots
trunkgroup OFFICE
corlist outgoing call-local
description **North American-10-Digit*Toll-Free**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 8[2-9]..[2-9]......
forward-digits all
no sip-register
Debug: I've colored what I think is relavant.
000268: Oct 25 09:41:53.163: //9559/CD659E3AA6D0/CCAPI/ccCallSetupRequest:
Destination=, Calling IE Present=TRUE, Mode=0,
Outgoing Dial-peer=69, Params=0x8AF3AC94, Progress Indication=ORIGINATING SIDE IS NON ISDN(3)
000269: Oct 25 09:41:53.163: //9559/CD659E3AA6D0/CCAPI/cc_fill_tg_params:
Not a cic call
000270: Oct 25 09:41:53.163: //9559/CD659E3AA6D0/CCAPI/ccCallSetupRequest:
Trunk Group Select Interface Success;
Interface=0x888502A0, Selected Interface=1, Selected DSL=-1
000271: Oct 25 09:41:53.163: //9559/CD659E3AA6D0/CCAPI/ccCheckClipClir:
In: Calling Number=109(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)
000272: Oct 25 09:41:53.163: //9559/CD659E3AA6D0/CCAPI/ccCheckClipClir:
Out: Calling Number=109(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)
000273: Oct 25 09:41:53.163: //9559/CD659E3AA6D0/CCAPI/ccCallSetupRequest:
Destination Pattern=8......., Called Number=1214755, Digit Strip=TRUE
000274: Oct 25 09:41:53.163: //9559/CD659E3AA6D0/CCAPI/ccCallSetupRequest:
Calling Number=109(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
Called Number=1214755(TON=Unknown, NPI=Unknown),
Redirect Number=, Display Info=XXX.544.XXXX
Account Number=, Final Destination Flag=FALSE,
Guid=CD659E3A-3CC2-11E3-A6D0-BE007B642051, Outgoing Dial-peer=69
000275: Oct 25 09:41:53.163: //9559/CD659E3AA6D0/CCAPI/cc_api_display_ie_subfields:
ccCallSetupRequest:
cisco-username=
----- ccCallInfo IE subfields -----
cisco-ani=109
cisco-anitype=0
cisco-aniplan=0
cisco-anipi=0
cisco-anisi=0
dest=1214755
cisco-desttype=0
cisco-destplan=0
cisco-rdie=FFFFFFFF
cisco-rdn=
cisco-rdntype=0
cisco-rdnplan=0
cisco-rdnpi=0
cisco-rdnsi=0
cisco-redirectreason=0 fwd_final_type =0
final_redirectNumber =
hunt_group_timeout =0
000276: Oct 25 09:41:53.163: //9559/CD659E3AA6D0/CCAPI/ccIFCallSetupRequestPrivate:
Interface=0x888502A0, Interface Type=6, Destination=, Mode=0x0,
Call Params(Calling Number=109,(Calling Name=XXX.544.XXXX)(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
Called Number=1214755(TON=Unknown, NPI=Unknown), Calling Translated=FALSE,
Subscriber Type Str=RegularLine, FinalDestinationFlag=FALSE, Outgoing Dial-peer=69, Call Count On=FALSE,
Source Trkgrp Route Label=, Target Trkgrp Route Label=OFFICE, tg_label_flag=2, Application Call Id=)
Solved! Go to Solution.
11-05-2013 07:08 AM
This is behaving as expected. You have overlapping dialplans and dial-peer 69 will always be used before dial-peer 83
dial-peer voice 69 pots
trunkgroup OFFICE
corlist outgoing call-local
description **CCA*North American-7-Digit*Toll-Free**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 8.......
forward-digits all
no sip-register
dial-peer voice 83 pots
trunkgroup OFFICE
corlist outgoing call-local
description **North American-10-Digit*Toll-Free**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 8[2-9]..[2-9]......
forward-digits all
no sip-register
You will need to define more specific patterns for dial-peer 69....
Please rate all useful posts
"opportunity is a haughty goddess who waste no time with those who are unprepared".
11-05-2013 07:08 AM
This is behaving as expected. You have overlapping dialplans and dial-peer 69 will always be used before dial-peer 83
dial-peer voice 69 pots
trunkgroup OFFICE
corlist outgoing call-local
description **CCA*North American-7-Digit*Toll-Free**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 8.......
forward-digits all
no sip-register
dial-peer voice 83 pots
trunkgroup OFFICE
corlist outgoing call-local
description **North American-10-Digit*Toll-Free**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 8[2-9]..[2-9]......
forward-digits all
no sip-register
You will need to define more specific patterns for dial-peer 69....
Please rate all useful posts
"opportunity is a haughty goddess who waste no time with those who are unprepared".
11-05-2013 08:12 AM
Ah. Okay, that was the point I was missing. The dial peers are process in order of dial-peer number. If I were to swap the config between 69 and 83, then it would see the more specific pattern first, but if the user wanted to dial a simple 7 digit number, it would look for the next suitable match?
11-05-2013 08:41 AM
Even if you swap the config the 8..... pattern will still be matched. You need to understand how dial-peers are matched on cisco IOS. Please read the document below
http://www.cisco.com/en/US/tech/tk652/tk90/technologies_tech_note09186a008010fed1.shtml.
It is not a good practice to have overlapping patterns. You should configure your 8...... pattern as 84...or something more specific
Please rate all useful posts
"opportunity is a haughty goddess who waste no time with those who are unprepared"
11-05-2013 10:18 AM
I really appreciate the support and thanks for the link! I As I understand it, the dial peer will be matched on a digit by digit basis and not based on the order of the dial-peers, correct?. Dial-peer 69 is too general and is catching all calls as it is matched every time. It seems that I could remove it completely since dial-peer 60 is
8[2-9]..[2-9]......
and will allow a call to be placed using the full number. But would removing dial-peer 69 still allow a call to be placed that was simply dialed as 8 555-1212? Would the system wait to see additional digits? I assume we could also remove dial-peer 83 as it is the same at 60.
11-05-2013 04:14 PM
Yes you can remove dial-peer 69 and Yes when you dial 85551212, the gateway will wait for inter digit timeout because you have 11 possible digits to be matched on the dial-peer 83 that is matched.
Please rate all useful posts
"opportunity is a haughty goddess who waste no time with those who are unprepared"
11-05-2013 05:51 PM
small correction:
dial peer 83, 8[2-9]..[2-9]...... will NOT match 85551212 8[2-9]..[1-9]...... will
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