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Beginner

Direct inward dial setup

Hello,

We're setting up an extension that needs direct inward dial, but it doesn't seem to be working.  Is this enabled in the call manager or is it something that needs to be set up with our phone company?

 

Thanks.

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Hall of Fame Cisco Employee

Re: Direct inward dial setup

And I just finished adding this question to my FAQ a few minutes ago

http://docwiki.cisco.com/wiki/CUCM_Dial_Plan_and_Call_Routing_FAQ#How_do_you_configure_a_DID_in_CUCM.3F.3F

HTH

java

if this helps, please rate

View solution in original post

2 REPLIES 2
Cisco Employee

Re: Direct inward dial setup

If you have a DID from your Telco and want it to map 1:1 on a phone or for a specific user, 2 simple options -
1. Assign the 10/11 digit DID as an extension on the phone.
2. If the users have "n" digits as their extensions, you can use a TP to translate the DID to the "n" extension. Ensure your CSS/Partition are in place correctly.

Nipun Singh Raghav
"We cannot solve our problems with the same thinking we used when we created them"
Hall of Fame Cisco Employee

Re: Direct inward dial setup

And I just finished adding this question to my FAQ a few minutes ago

http://docwiki.cisco.com/wiki/CUCM_Dial_Plan_and_Call_Routing_FAQ#How_do_you_configure_a_DID_in_CUCM.3F.3F

HTH

java

if this helps, please rate

View solution in original post

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