DMA Backup Configuration Issue-Urgent

[Yazen Alaa]

I have cucm 7.1.3 , i want to do DMA backup on it , and I have tried many times but unfortunately give me error :

remote file " DMAExportSuccessful03-12-13#18-02" does not exist or cannot read

remote server name or ip : 192.168.50.1

remote file path :  .       and i tried    /

remote file name : DMAExportSuccessful03-12-13#18-02.tar

and i tried withour .tar

remote login : cisco  (it is the same at SFTP)

remote password : 1234 (it is the same at SFTP)

Note : I used FreeFTPD and Mini-SFTP-server

this is SFTP log from FreeFTPD :

03-14-2013 09:02:57 IP 192.168.50.253 SFTP connection attempt

03-14-2013 09:02:58 IP 192.168.50.253 SFTP cisco connected

03-14-2013 09:02:58 IP 192.168.50.253 SFTP cisco is changing dir to / (C:\DMA backup-try\DMAEXPORT\cisco\)

03-14-2013 09:02:58 IP 192.168.50.253 SFTP cisco is changing dir to / (C:\DMA backup-try\DMAEXPORT\cisco\)

03-14-2013 09:02:58 IP 192.168.50.253 SFTP cisco is listing / (C:\DMA backup-try\DMAEXPORT\cisco\)

03-14-2013 09:02:58 IP 192.168.50.253 SFTP cisco is listing / (C:\DMA backup-try\DMAEXPORT\cisco\DMAEXPORT)

03-14-2013 09:02:58 IP 192.168.50.253 SFTP cisco disconnected

may be the problem is from remote file path and file name

how to solve this issue

thanks

[Yazen Alaa]

Hi All

Any help PLZ ?

[kusatija]

Hello,

Can you share the exact steps that you are using, starting from the steps on cucm.

1. Were there any errors when you took the DMA

2. How many MB/GB is the file, can you please a different SFTP server, filezilla etc, any cisco supported SFTP server, if the file is more than 1 GB

3. does the sftp user have read/write privileges.

HTH

Kunal

[kusatija]

Also, looks like u have build the cucm server first and then you are restoring.

From what i remember you need to restore the DMA during the installation.

If you are using DRS GUI to restore DMA i do not think it will work.

If you had no errors on taking the DMA, restore DMA during the installation process, that should work

HTH

Kunal

[Anas Abueideh]

Hi,

for DMA you need to import the DMA files in the installation phase. when you install ccm 7.1.3 it will ask you if it is an upgrade from windows version, at that step you will enter SFTP info

HTH

Anas

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