02-18-2013 08:13 AM - edited 03-16-2019 03:47 PM
Hi
Site A- CUCME + CUE
Site B - CUCME
CUE from Site A to be pulled out and used at Site B. I have already installed the ISM module at Site B and i can access it but it not able to communicate with CUCME to fetch phones information as it was previosuly configured with a different CUCME IP.
I am confused it resettign to factory default will remove my licenses already installed.
Thanks for your suggestions/support.
Ibrahim SAYEED
Solved! Go to Solution.
02-18-2013 10:47 AM
Hi
With Factory default the CUE will loose ONLY the configuration and not the license
Regards
chrysostomos
02-18-2013 08:17 AM
Yes it will. You can use the licensing web portal to convert the license though very easily.
Chris
02-18-2013 08:24 AM
Thanks Chris.
Would it be ok, if i replace the old CUCME IP with new CUCME IP inside the cue configuration console.
Can you provide me the link to access the licensing web portal. Would it better if i send an email to licensing team.
Thanks
Ibrahim SAYEED
02-18-2013 08:26 AM
I belive you should be able to re-direct without any issues.
The web portal is cisco.com/go/license
HTH, please rate all useful posts!
Chris
02-18-2013 10:47 AM
Hi
With Factory default the CUE will loose ONLY the configuration and not the license
Regards
chrysostomos
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide