04-27-2010 06:04 AM - edited 03-15-2019 10:29 PM
Hi Guys,
My Customer have a CallManager 7825I2 configured with the version 5.1.3 and I would like know if is possible to do upgrade to version 7.x or 8.x.
Thanks,
Wilson Santana
Solved! Go to Solution.
04-27-2010 06:21 AM
Hi Wilson,
This is the "master" list for Server support, which does show support for your box in CUCM 7.(x). I would be leery
for 8.(x) as the server support list is not fully fleshed out yet;
Supported Cisco Unified Communications Manager Releases by Server
Hope this helps!
Rob
Please support CSC Helps Haiti
04-27-2010 06:26 AM
It might not be supported for version 8 according to Cisco Compatibility Matrix at
Looking under note 5 at the end of the page, seems like only bridged upgraded is supported.
If you go to version 7 a memory and/or disk upgrade may be mandatory for support, but your client probably will have to spend more money to upgrade again to v8 and on hardware. If it's possible for the client to get new MCS bundle quote and compare prices a better decision can be taken.
Also, keep in mind age of hardware and if it's advisable to replace it as it ages. There is no rule to it, depends if you have redundancy, support contracts for the client's servers.
Rgds
04-27-2010 06:21 AM
Hi Wilson,
This is the "master" list for Server support, which does show support for your box in CUCM 7.(x). I would be leery
for 8.(x) as the server support list is not fully fleshed out yet;
Supported Cisco Unified Communications Manager Releases by Server
Hope this helps!
Rob
Please support CSC Helps Haiti
04-27-2010 06:26 AM
It might not be supported for version 8 according to Cisco Compatibility Matrix at
Looking under note 5 at the end of the page, seems like only bridged upgraded is supported.
If you go to version 7 a memory and/or disk upgrade may be mandatory for support, but your client probably will have to spend more money to upgrade again to v8 and on hardware. If it's possible for the client to get new MCS bundle quote and compare prices a better decision can be taken.
Also, keep in mind age of hardware and if it's advisable to replace it as it ages. There is no rule to it, depends if you have redundancy, support contracts for the client's servers.
Rgds
04-27-2010 08:32 AM
Excellent point. If you are spending all this money and time on the upgrade, why not buy a new server and do it right the first time. If you have to migrate to new hardware next year because this is when they are planning on buying a new server, it will cost them X dollars more on top of what they already spent. Its basically a new install when you buy a new server.
Figure 2 hours per server just for the baseload.
Figure DRS backup and restore 6 hours (messing around with SFTP, uploading data, etc
Figure another 2-3 hours of testing after the restore.
Figure 1+ hours for phone upgrades. Even though they say they wont upgrade, they always do something that takes longer than it should. If they are remote, triple the time.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide