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Dropped Call

scooter817
Level 2
Level 2

Hi Everyone

I had a strange issue that has been happening to users and today it happened to me as well. I had a call today at 8:30am and the call  went on until 9:15 and then it just dropped. So I looked back in my call history and the call isn't there, the users who came to me told me the samething. They would be on a call and after a about 20-30 min the call would just drop and it wouldn't show up in the call history. Any help would be appreciated and I look forward to your replies and have a great weekend.

Eric

2 Replies 2

Dennis Mink
VIP Alumni
VIP Alumni

What product?

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CUCM Version 10.5.1 and a Cube router and a SIP trunk.