DRS not working after upgrade

[j.huizinga]

Hi,

I have upgraded a CUCM 8.5 to 11. The upgrade went OK, can see all devices/users etc. What is not working is the DRS menu.

When I am going to Disaster Recovery System menu, I can see the menu, but whatever I click for example Backup/Backup Device, the browser seems busy but it never displays anything. And this is for all options in the DRS menu. The same is when I execute CLI commands related to DRS, for example I type "utils disaster_recovery device list" and it seems the system is busy, but it never returns anything.

Any has an idea why this is?

I tried all browsers, but for all browsers the same problem.

Has anyone seen this?

JH

[Rajan]

Hi JH,

Are the services up and running ? Pls try restarting the DRF master and DRF local services to see if that helps.

HTH

Rajan

[Adarsh Chauhan · Accepted solution]

Hi,

Adding to that, please do check ipsec certificates and see that they are not expired on all the nodes.

Please rate if helpful.

Regards,

Adarsh Chauhan

[James Hawkins]

I had the same issue on UCCX 10.6(1)SU2. The IPSec certs were not expired but I regenerated them. rebooted the UCCX cluster and hey presto - DRS was working again.

Thanks :)

[j.huizinga]

Thanks!

The tomcat and ipsec were expired. After regenerating them all works fine

Jan