08-04-2010 04:53 AM - edited 03-16-2019 12:04 AM
Hi everybody,
How can i configure the dual line for one extension in call manager 4.1, i need to be able to receive two call in the same extension.
Best regards
Solved! Go to Solution.
08-04-2010 05:24 AM
Hi Faycal,
If you go the phone in question via ccmadmin and check the DN config
page down towards the bottom of the page there is a setting;
Multiple Call / Call Waiting Settings
Maximum Number of Calls = (set to 4)
Busy Trigger = (set to 2)
Set these to 4 & 2 respectively and you will be able to receive 2 calls
on this number
Cheers!
Rob
08-04-2010 05:24 AM
Hi Faycal,
If you go the phone in question via ccmadmin and check the DN config
page down towards the bottom of the page there is a setting;
Multiple Call / Call Waiting Settings
Maximum Number of Calls = (set to 4)
Busy Trigger = (set to 2)
Set these to 4 & 2 respectively and you will be able to receive 2 calls
on this number
Cheers!
Rob
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