09-13-2014 10:40 PM - edited 03-17-2019 12:09 AM
Using CME 3.3.
Cisco IOS Software, 2600 Software (C2691-IPVOICEK9-M), Version 12.4(25d)
Attempting to update user-locale on 7912 phone via telephony-service command and get error of
cme_router(config-telephony)#user-locale US
Updating CNF files
%Error deleting flash:SEPDEFAULT.cnf (No such file or directory)
%Error deleting flash:XMLDefault.cnf.xml (No such file or directory)CNF files update complete
cme_router(config-telephony)#
I do a cd flash: and run dir.
Shows other files her but not 2 files mentioned above.
However it does show XMLDefault7912.cnf.xml with 786 bytes and crashinfo_20020301-022926 with 198274 bytes
crashinfo_20020301-022926 is full of entries with each entry having a date of 10:00:42 GMT Fri Mar 1 2002 (which is the date the router was before I updated via clock set command)
Any ideas are appreciated
09-14-2014 06:54 AM
Hi @johncheetley,
Under telephony-service global configuration type the following:
no create cnf-files
create cnf-files
Then, try again and let know.
Rgrds,
Martin, IT Specialist
09-15-2014 04:10 AM
Hi Martin,
Thanks for your response.
Here is updated actioning details
cme_router(config-telephony)#no create cnf-files
CNF files deleted
cme_router(config-telephony)#create cnf-files
Creating CNF files
%Error deleting flash:SEPDEFAULT.cnf (No such file or directory)
%Error deleting flash:XMLDefault.cnf.xml (No such file or directory)CNF-FILES: Clock is not set or synchronized,
retaining old versionStamps
cme_router(config-telephony)#
cme_router#pwd
flash:
cme_router#dir
Directory of flash:/
1 -rw- 30172148 <no date> c2691-ipvoicek9-mz.124-25d.bin
2 -rw- 4802 Feb 28 2002 15:17:15 -23:00 admin_user.html
3 -rw- 657587 Feb 28 2002 15:17:57 -23:00 admin_user.js
4 -rw- 1602 Feb 28 2002 15:19:02 -23:00 CiscoLogo.gif
5 -rw- 953 Feb 28 2002 20:49:48 -23:00 Delete.gif
6 -rw- 16344 Feb 28 2002 20:50:20 -23:00 dom.js
7 -rw- 864 Feb 28 2002 20:50:54 -23:00 downarrow.gif
8 -rw- 6146 Feb 28 2002 20:51:47 -23:00 ephone_admin.html
9 -rw- 4658 Feb 28 2002 20:52:30 -23:00 logohome.gif
10 -rw- 3724 Feb 28 2002 20:53:43 -23:00 normal_user.html
11 -rw- 81443 Feb 28 2002 20:54:24 -23:00 normal_user.js
12 -rw- 1347 Feb 28 2002 20:55:05 -23:00 Plus.gif
13 -rw- 843 Feb 28 2002 20:55:44 -23:00 sxiconad.gif
14 -rw- 174 Feb 28 2002 20:56:17 -23:00 Tab.gif
15 -rw- 2431 Feb 28 2002 20:57:20 -23:00 telephony_service.html
16 -rw- 870 Feb 28 2002 20:57:54 -23:00 uparrow.gif
17 -rw- 9968 Feb 28 2002 20:58:56 -23:00 xml-test.html
18 -rw- 341498 <no date> cp7912080004sccp080108a.sbin
19 -rw- 340247 <no date> CP7912060000SCCP050124A.sbin
23 -rw- 786 <no date> XMLDefault7912.cnf.xml
26 -rw- 198274 <no date> crashinfo_20020301-022926
32047100 bytes total (196248 bytes free)
cme_router#
As you can see. There is no file called SEPDEFAULT.cnf under this location. Unless its hidden or some other reason.
BTW. I have tried to update routers clock setting by below method to no success. Each time I turn router off/on, it goes back to year 2002
Step1: Router#config tStep2: Router(config)#clock timezone PST -8 00Step3: Router(config)#endStep4: Router#clock set 00:36:00 16 Nov 2013Step5: Router#sh clock detail09-15-2014 07:20 AM
Hey John,
What IOS version are you using?
Can you check in the Compatibility Matrix if it's supported?
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/requirements/guide/33matrix.html
Rgrds,
Martin, IT Specialist
09-16-2014 03:14 AM
IOS version is 12.4(25d)
According to the matrix. Their versions are 12.4(24)T
so I guess I cant update the user-locale
With the other issue of the internal clock, I can't even save that to the startup-config file.
09-16-2014 03:31 AM
When router boots up, where does it get its clock time from. NTP server or clock calendar please?
09-16-2014 05:47 AM
Depends on how you configure the device. NTP has prioritiy over the internal clock. If you have an NTP server configured the router will syncronize with it.
Can you attach the ouput of the following commands as a txt. file?
- show flash:
- show running-config
- show startup-config (just in case)
- show clock
- show calendar
Waiting for your answers.
Rgrds,
Martin, IT Specialist
09-17-2014 03:21 AM
09-17-2014 10:07 AM
I've attached a .txt file commenting some practices over you configuration. Please, check it and tell me if that could help.
I put some questions because I don't understand exactly why you have some stuff configured like that.
Let me know.
Rgrds,
Martin, IT Specialist
09-18-2014 04:35 AM
Thanks Martin. Get back to u soon
09-21-2014 01:14 AM
Hi Martin,
Yes. 192.168.0.1 is the default router.
Default router in Data_Scope pool is for Data_Vlan with ip address of 192.168.1.2
I can remove the router rip command. I had forgotten about that
Purpose of the static routes was to enable the cisco router (192.18.0.12) to see the default router (192.168.0.1) to see the switch (192.168.0.10) for each to ping each other. So that when phone gets ip address i can ping them
Might have to remove some of them
Lastly.
I will remove the ntp master entry
Thanks again for your time..please let me know your thoughts..:) :)
HTH
09-21-2014 02:41 AM
1 more question if i can please Martin.
Where would i go to (if you know) to get a mentor for cisco voice?
Do you know of any mentoring programs?
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