03-18-2013 05:48 AM - edited 03-16-2019 04:18 PM
Hi,
User devide profile has 25 speed dials configured. When user logged in on IP phone 7975G, the phone display shows the first 6 speed dials configured. But the expansion module display is blank and blue in colour. not showing any speed dials.
Can someone help me, please?
CCM Version 6.1.4.2000-2
Phone Model: 7975G
load File: sccp75.9-2-1s
Expansion Module : 7916
Firmware : B0161-0-4-2
Tried:
1. Created a phone button template and assigned to phone
2. Removed module from Expansion Module Information and then tried adding again
3. Removed phone from Call Manager and added again
4. Tried Factory Reset of IP Phone.
Nothing worked. Any other solution?
Regards
R. Sre Hari
Solved! Go to Solution.
04-14-2013 12:54 AM
Hi Hari,
Gr8 ...problem has been resolved.
Please let us know the version on which 7975 is working now and of 7916.
Please rate the posts.
regds,
aman
05-27-2013 06:09 AM
hi,
Really sorry for the late reply... The below mentioned are the firmware versions.
7975 - SCCP75.8-4-2S
7916 - B016-1-0-2SR1
Regards
R. Sre Hari
05-27-2013 06:38 AM
Hi Hari,
thanks for update.
regds,
aman
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