01-15-2013 01:28 AM 03-16-2019 03:10 PM 更新
Hello everybody,
a customer would like to see which number was originally called before the call is forwarded to a hunt group. So when the call is answered, the person in charge can answer according to the originally dialed number.
Is it possible to send the originally called number to the hunt pilot and the answering phone? I cannot really find an option in the hunt pilot or line configuration. We use CUCM 8.6.
I attached a picture for clarifying my request. The last phone is able to identify the originally called number.
Thank you for your help!
01-15-2013 05:57 AM
Hi Anne/Hank,
Have a look at this thread where we were working on
a solution for this
https://supportforums.cisco.com/thread/2050878
Cheers!
Rob
"Spend your life waiting,
for a moment that just don't come,
Well, don't waste your time waiting"
-Springsteen
01-15-2013 06:57 AM
Thank you, I will follow that thread.
01-23-2013 03:36 AM
We found the actual parameter in
"Display Hunt Pilot Name oder DN for Hunt Group Calls when Alerting" --> Setting this to "false" will show the original called number in a call forward scenario
エキスパートの回答、ステップバイステップガイド、最新のトピックなどお気に入りのアイデアを見つけたら、あとで参照できるように保存しましょう。
コミュニティは初めてですか?これらのヒントを活用してスタートしましょう。 コミュニティの活用方法 新メンバーガイド