I am tryingto help somone out with a voicemail problem. When a call comes in from the PSTN and is sent to voicemail via call-forward-busy or call-forward-no answer, the caller get a message asking them to enter an extension number. Of course, they have no idea what number to enter.
They are doing a translate rule from the PSTN numebr to the Main extension. (I changed the area code to 000 to protect the friend's business)
voice translation-rule 1
rule 1 /0004584370/ /1001/
!
voice translation-rule 2
rule 1 /100./ /0004584370/
!
voice translation-profile PSTN_Inbound_Main
translate called 1
!
voice translation-profile PSTN_Outgoing
translate calling 2
!
dial-peer voice 1 voip
description ** Outgoing **
translation-profile outgoing PSTN_Outgoing
destination-pattern ..........
session protocol sipv2
session target sip-server
voice-class codec 1
dtmf-relay rtp-nte
no vad
!
dial-peer voice 2 voip
description ** Inbound **
translation-profile incoming PSTN_Inbound_Main
session protocol sipv2
session target sip-server
incoming called-number 0004584370
voice-class codec 1
dtmf-relay sip-notify
no vad
!
dial-peer voice 3 voip
destination-pattern 2000
b2bua
session protocol sipv2
session target ipv4:192.168.2.10
voice-class codec 1
dtmf-relay sip-notify
no vad
!
ephone-dn 1
number 1001
label ABC Main
description ABC Main
call-forward busy 2000
!
telephony-service
max-ephones 32
max-dn 32
ip source-address 192.168.2.1 port 2000
calling-number initiator
system message www.ABC.com
load 7960-7940 P00308000800
voicemail 2000
max-conferences 8 gain -6
call-forward pattern .T
moh 8_moh.wav
dn-webedit
transfer-system full-consult
transfer-pattern .T
create cnf-files version-stamp 7960 Nov 13 2012 13:39:31
!
The voicemail pilot numebr is 2000. My guess is that the voicemail system does not see the transfered call as coming from 1001 but form the PSTN numeber. However, I thought the translate rule above could have fixed that. Since my 2851 does not ahve the VM module I cannot recreat the system and debug it myself. Any suggestions?
