07-04-2013 08:13 PM - edited 03-16-2019 06:14 PM
we are having problems with nat alg. I need to know the h323 version, cisco tac needs to know if its version4 or 5. Please help. show gateway does not work in the router
07-04-2013 09:07 PM
You need to know the h.323 version of what ?
07-04-2013 10:21 PM
can you take a look at the tac case? here's the number. 625947325
07-05-2013 12:19 AM
I'm not a Cisco employee and I can't look at TAC cases.
07-05-2013 12:32 AM
im not a cisco employee also but i can see the details of the case from here. https://tools.cisco.com/ServiceRequestTool/scm/mgmt/case
cisco.com > support > open/view cases.
I dont have any background on cisco voice thats why Im asking here
he is asking if what version of h323 is running on site
07-05-2013 12:54 AM
Hi ,
I think u have already openend the TAC case with cisco. You can ask them to help u in H.323 version.
Secondly, case can be looked only by person CCOID with which SR is opened and associated.
regds,
aman
07-05-2013 01:43 AM
Hi,
you can post your question instead of searching for it
regards
Anas
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