Hardware not supported - CUCM - VMWare

[Roni Apaza]

Hi friends

I trying to install a CUCM 8.6  2a  in a UCS :     C210M2 , but appears this error message:

Critical Error:

The hardware you are using is not supported for this product. Installation will now halt.

What could be the problem?

Roni

[Aaron Harrison · Accepted solution]

Hi

Have you built the virtual machine with the correct OVA file?

How much memory has the virtual machine?

Aaron

[Roni Apaza]

Hi aaron,

I dont have the ova correct, but i intall this CUCM in Virtual Machine created by me.

I increased the memory form disk (70GB) and the program is installed rigth.

Thanks.

[Chris Deren]

Keep in mind in order for the system to be supported you need to use one of the Cisco provided OVAs.

Chris

[alfredobosca]

Today, I have seen the same issue and incrementent the capacity of the disk.

I have a ESXi cluster (publisher/subscriber) working fine!

[Salman.Baig]

IF you Are you using VMware OR vShere you can following configuration on your hyperviser

You need 100 gb hard disk

6 gb ram 

Select a Guest operating system Linux Version Red Hat Enterprise Linux 5 64-bit