How to Automated Call Testing & Reporting on mail

[Ahmed Tarek]

hi all,

i need to make Automated Call Testing & Reporting on **bleep**, i meen there are managers IP Phone i need to test their IP Phones to make sure they are working.

i found below youtube link

https://www.youtube.com/watch?v=RDsOqGXOEK0

but i get a little confused, as this is script, but how can i integrate it to CUCM?

any ideas?

[Nithin Eluvathingal · Accepted solution]

The video is about SIPp. SIPp is an open-source application used for making test calls to specified numbers and sending the call details via email. Essentially, it dials a number to check its functionality and provides you with the Call Detail Record (CDR) of the calls via email. From this, you can determine whether the call was successful.

You can use the Real-Time Monitoring Tool (RTMT) to check the status of the phone. Please see if this meets your requirements

https://www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications-manager-callmanager/200578-Monitor-Cisco-IP-Phones-Using-Call-Manag.html

[Ahmed Tarek]

thanks @Nithin Eluvathingal for your support,

is there any way to get mail notification for any register status?

like ip phone unregister or sip trunk down ?

[VoIP Engineer]

You can have RTMT email you when percentage of phones deregister.  Not good for checking on a single phone, but excellent to discover when a site goes down.

[Ahmed Tarek]

hi @VoIP Engineer 

how can i make RTMT email you when percentage of phones deregister?

[Les Pruden · Accepted solution]

Hi -

Once you have RTMT open you can set the alert properties. Configure the email server and then configure the alert action. Under the voice / video alerts you can look for --> NumberOfRegisteredPhonesDropped <-- and set the parameters you are looking for. The RTMT admin guide walks you through it in this section --> Alert Action Setup

Cisco Unified Real-Time Monitoring Tool Administration Guide, Release 12.5(1)SU2 - Alerts [Cisco Unified Communications Manager (CallManager)] - Cisco

[Ahmed Tarek]

thanks for your reply and help!