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How to configure hotline feature in CUCM 8.5?

P3Myee
Level 1
Level 1

The hotline is like emergency phone with no keypad, and shall be connected to an identical phone automatically when it's placed in an off-hook condition?

seems very easy but i donot know where to configure this.

Thanks!

1 Accepted Solution

Accepted Solutions

Rob Huffman
Hall of Fame
Hall of Fame

Hi there,

The step by step directions in this guide are very good (the principles should carry over nicely)

Hotdial on IP Phones with CallManager Configuration Example

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_configuration_example09186a0080232b9f.shtml

Cheers!

Rob

View solution in original post

4 Replies 4

Rob Huffman
Hall of Fame
Hall of Fame

Hi there,

The step by step directions in this guide are very good (the principles should carry over nicely)

Hotdial on IP Phones with CallManager Configuration Example

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_configuration_example09186a0080232b9f.shtml

Cheers!

Rob

Thanks Rob, good example and i think it also work in CUCM 8.5.

Hotline is a little different from PLAR -

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/8_0_2/ccmfeat/fsgd-802-cm/fshotline.html

 

hotline was introduced in 8.0 and is different from plar in that:

The hotline feature adds the additional restriction that hotline devices that receive calls will only receive calls from other hotline devices, and will reject non-hotline callers.

 

Hotline != Hotdial

Saed Jamous
Level 1
Level 1

Hotdial is PLAR

 

But Hotline is different .

 

We need please HotLine configuration steps.