How to confirm that the compact flash external drive works

John Cheetley · ‎06-10-2013

To the educated cisco techs out there,

Unfortunately the CF1 LED (green light emitting diode) on the back of my 2691 router for my compact flash external drive doesnt light up when a 256mb cisco brand memory card is pushed into it.(is only one way to be pushed in)

The black tab on the left side of it comes out to indicate is inserted correctly but LED not light up.

Have taken card out to ensure no dust or debris in drive.

I run command ... format slot0 and IOS comes back saying device not available/recognised

I run command ...show diag and output appears normal.

Took card out and formatted via USB memory card reader..formats to normal standard. Inserted back into router and same message again.

Perhaps the card is no good.

If you like I can provide the output of the show diag command..let me know please..

What is the maximum MB capacity for this interface?

Does any techs have any ideas?

And 1 more question if I may.

Want to configure phone in preparation for use

In telephony-service mode, I run web admin but comes back as unrecognised command...appears to be missing

My current IOS version 12.2 (13)

Much appreciated again

thijs.vandecasteele · ‎06-11-2013

Hi John

256MB is the default, max 8GB so that is not the issue. Is this the CF card which was delivered with your device?

Are you sure the card should be in slot0? Can you try "dir all"?

Do you have the possibility to try another CF card?

John Cheetley · ‎06-11-2013

Hi Thijs,

Output of dir all.

cme_router#dir all
Directory of nvram:/

   52 -rw-        2208              startup-config
   53 ----           5              private-config
    1 -rw-           0              ifIndex-table
    2 ----          12              persistent-data

57336 bytes total (53023 bytes free)
Directory of system:/

    2 dr-x           0              memory
    1 -rw-        2208              running-config
   11 dr-x           0              vfiles

No space information available
Directory of flash:/

    1 -rw-    16901904   Mar 01 1993 00:18:40 c2691-is-mz.122-13.T1.bin
    2 -rw-         764   Mar 01 1993 02:00:14 vlan.dat
    3 -rw-          56   Mar 04 1993 21:37:18 SEPDEFAULT.cnf
    4 -rw-         251   Mar 04 1993 21:37:18 XMLDefault.cnf.xml
    5 -rw-        8160   Mar 07 1993 14:11:08 Classic1.raw
    6 -rw-        4956   Mar 06 1993 12:48:26 admin_user.html
....the rest are just files for an in progress cme install..

Leo Laohoo · ‎06-11-2013

I've played with the internal and external CF of the 2691. The max I've played with during that time was 2 Gb. Never tried 8 Gb but I don't believe it's supported up to this size.

Pop the cover and see if the CF is recognize when you insert it internally. If it is, then Slot0 is faulty.

NOTE: Why is this thread in the Telephony section? Please move it (upper right-hand corner) to the correct section.

thijs.vandecasteele · ‎06-11-2013

Sorry, my bad

I misread the router type as being 29X1...

Leo Laohoo · ‎06-11-2013

LOL!

It's OK.

John Cheetley · ‎06-11-2013

Thanks Leo,

Thanks the only thing I didnt think of. Will try tonight and let u know.

John Cheetley · ‎06-12-2013

Hi Leo,

Done what you suggested. The system replies with below information:-

Upgrade ROMMON initialized

slot0: CompactFlash not present.

System Bootstrap, Version 12.2(8r)T2, RELEASE SOFTWARE (fc1)

TAC Support:

http://www.cisco.com/tac

c2691 processor with 131072 Kbytes of main memory

Main memory is configured to 64 bit mode with parity disabled

Upgrade ROMMON initialized

boot: cannot open "flash:"

boot: cannot determine first file name on device "flash:"

Upgrade ROMMON initialized

rommon 1 >

cme_router#format slot0:

Format operation may take a while. Continue? [confirm]

Format operation will destroy all data in "slot0:". Continue? [confirm]

Enter volume ID (up to 64 chars)[default slot0]:

%Error formatting slot0 (No device available)

Upgrade ROMMON initialized
slot0: CompactFlash not present.

System Bootstrap, Version 12.2(8r)T2, RELEASE SOFTWARE (fc1)
TAC Support: http://www.cisco.com/tac
Copyright (c) 2002 by cisco Systems, Inc.
c2691 processor with 131072 Kbytes of main memory
Main memory is configured to 64 bit mode with parity disabled

Upgrade ROMMON initialized
boot: cannot open "flash:"
boot: cannot determine first file name on device "flash:"

Upgrade ROMMON initialized
rommon 1

So I am assuming this disk contains necessary information too boot up.

I placed another 256mb cisco brand compact flash memory card into the interface.

Attempted format via

cme_router#format slot0:

Format operation may take a while. Continue? [confirm]

Format operation will destroy all data in "slot0:". Continue? [confirm]

Enter volume ID (up to 64 chars)[default slot0]:

%Error formatting slot0 (No device available)

This tells me the interface is dead. Is there a way the interface can be replaced. It is a slim metal tray on the motherboard. Is that possible?