how to disable CDR for one extension number

[wildflower1977]

Hi,

My client has a few extensions configured with an 'access door' feature so when the number is dialled a remote doorlock is unlocked.  One of the doors does not close properly and each time it 'bounces' on the latch a CDR is being generated.  As some of the doors are very busy the CDR logs are getting clogged up with these doors in contant use.  I have read though some CDR configuration notes and have found some sections on disabling CDR (entirely) or using the RTMT to clear the CDR/CMR buffers, but nothing that can be configured on a specific extension. 

The current version of CUCM is 4.1 but the site is being migrated to CUCM8.5 at present.

If anyone has any pointers or needs further information please ask!

[paolo bevilacqua]

Wrong forum, try "IP Telephony". You can move your post using the control panel on the right.

[wildflower1977]

so, does anyone have any suggestions to try no its in the right forum?

[Jaime Valencia]

That's not possible, CDR is either ON or OFF for the whole server in which the parameter is configured.

Any DN which is registered on a server where CDR is ON will generate CDR data.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

[Rob Huffman]

Hi there,

It's possible that disabling this parameter "CDR Log Call with Zero Duration Flag" might get rid of these

records as they may be 0 seconds in length

Cheers!

Rob

"Everything is broken" - Bob Dylan