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how to identigy if gateway online.

JATINDER KUMAR
Level 1
Level 1

Dear friends

how can i identify if my gateway is registered and online .. means in my enviorment we have multi tanent stuff.. means multiple BRI isdn lines conimg and temination on cisco 3825 and their own seperate card. when ever a line goes down i never get to know if the line is working or may be loose wire caused the gateway unregistered.

at the end how can i monitor my BRI cards and gateway if it goes unregistered...

cucm 6.1.3, cisco 3825

mercy

JAtin

2 Replies 2

Vinay Kumar Dharmaraj
Cisco Employee
Cisco Employee

Hi Jatinder,

If it is a MGCP Gateway, you can configure RTMT alerts to monitor,

To Monitor MGCP Gateway,

RTMT -> System -> Tools -> Alert Central -> Call Manager -> Alert Name : NumberOfRegisteredGatewayDecreased / NumberOfRegisteredGatewayIncreased

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/service/5_0_1/ccmsrva/sartmtal.pdf

To monitor the ISDN links on MGCP gatway, you can use MGCPDChannelOutOfService Alerts.

RTMT -> System -> Tools -> Alert Central -> Call Manager -> Alert Name :MGCPDChannelOutOfService Alerts

Hope this helps.

Regards,

Vinay