How to modify directory number in bulk

[Syed]

Dear All,

I have 1800+ directory/extension numbers, but they are not designed properly. The directory range starts from 4 digits to 7 digits (meaning xxxx, xxxxx, xxxxxx & xxxxxxx) and due to this there is a huge overlap and delay calling among phones.

And also I need to put some prefix digit to reach from Branch Offices to HQ over SIP trunk. So, I would like to go with a standard 5 digits range to avoid the existing challenges. Changing directory numbers one by one is time consuming job, therefore I request you to guide me how to achieve this task in an easy way, may be BAT.

Herewith I am attaching the DN/Extension ranges.

[Chris Deren]

Your best native way would be to export all phones, modify the details and re-import the phones, all using BAT.

[Syed]

Hi Chris,

I have exported all the phones in .tar format, but it contains huge information. Please help me how do I achieve this task because this is the first time I am going to do.

Thank you

[Chris Deren]

Identify the phones you need to modify and change the directory number fields in the files accordingly.

[Syed]

Hi Chris,

Do you have any document or videos on this because I am unable to do this.

[devils_advocate]

What are you unable to do?

Once they are exported, you edit the file in Excel and then re-import it.

[Manish Gogna]

Try this,

1-      Bulk Administration > Import/Export

2-      Scroll to “Device Data” section > select the check box for phones > this should export all the phones you have

3-      A .tar file will be outputted when the export file is completed , you can monitor the job status in the Job Scheduler and when it is completed with no errors , you can download the file from Bulk Administration > Upload/Download files

4-      Extract the phone.csv from the zipped file , modify the Directories in the “Directory Number 1” field.

5-      Add the phone.csv back to the tar folder ( you will need 7zip for this)

6-      From Bulk Administration > Upload/Download files > upload the modified .tar file

7-      Then Import/export > Import > Select our uploaded .tar file > next > Select the phones option >

8-      Make sure to check the “Override existing configuration” box

9-      Run the Job, and monitor from the Job scheduler , when it is completed with no errors , you can check the phones for updated directory numbers.

HTH

Manish

[Syed]

Thanks Manish.

i shall follow the given steps and keep you posted on the result

[Risat]

Thanks Manish for the details +5