04-24-2018 10:51 AM - edited 03-17-2019 12:41 PM
Hi,
I have delete voice message from my iphone but the red light does not turn off.
Some one knows why?
Regards.
04-24-2018 11:00 AM
Hi,
Try doing a resync of MWI from telephony Integration > Phone system
Cheers
Rath!
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05-03-2018 06:36 AM
hi
doing a:
resync of MWI from telephony Integration > Phone system
I finded the way to do it but i not sure if there is any risk for my system when i apply the funcction.
And i need to do it in the subscriber?
Regards.
05-03-2018 07:04 AM
Hi there
Synchronizing MWIs for the phone system may affect system performance. We recommend that you do this task when phone traffic is light.
To Synchronize MWIs for a Phone System Integration
Step 1 In Cisco Unity Connection Administration, expand Telephony Integrations and select Phone System. On the Search Phone Systems page, select the name of the phone system for which you want to synchronize all MWIs.
Step 2 On the Phone System Basics page, under Message Waiting Indicators, select Run .
Cheers
Rath!
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04-24-2018 12:25 PM
What do you use for voicemail?
04-24-2018 12:53 PM
Cisco Unity Connection version: 10.5.2.12901-1.
05-03-2018 08:14 AM
You can also reset the MWI on a single voicemail box by going into Unity Connection into the user's account. access the Message Waiting Indicators menu item in the user's account, checking the box for the MWI and clicking "Reset All".
05-05-2018 08:33 AM
Hi, I did all but there's no changes in the phones maybe it's same something else well thanks any way.
Regards.
05-05-2018 09:54 AM
Is your voicemail intergration sccp or sip?
If sip ensure that your trunk has a css that will allow access to the dn partition.
05-05-2018 10:48 AM
What is your MWI OFF number? can you dial the MWI OFF number from the phone affected?
Saiful Islam
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