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How to upgrade cucm 7 to 10

shijingk87
Level 1
Level 1

Hi,

Pls help me how to upgrade cucm ver 7 to 10 

5 Replies 5

Aditya Gupta
Cisco Employee
Cisco Employee

Hi

 

Can you provide the exact CUCM Versions , from which you are upgrading and to which you want to upgrade .

 

Also, can you be a little more specific on what kind of information are you looking for ?

 

Regards

Aditya Gupta

 

Hi,

 

In addition to what Aditya has asked, u can opt for PCD[Prime Collaboration Deployment] for doing the upgrade.

Need to have valid UCSS/ESW contract for ordering through PUT[Product Upgrade Tool]

 

regds,

aman

Hi,

Please check the details ,

  1. CUCM 7.0 to 10.
  2. Unity connection (messaging).
  3. 322 IP Phones firmware upgrade.
  4. All upgrade licenses and hardware provided by customer.

 

Hardware and Software details of Call Manager and Unity are required

Hardware Version:

Platform Type

7816I3

Serial Number

KQPANXZ

Processor Speed

3200

CPU Type

Intel(R) Celeron(R) D CPU 3.20GHz

Memory

2048 Mbytes

Object ID

1.3.6.1.4.1.9.1.898

OS Version

operatingsystem.UCOS4.0.0.0-9

RAID Details

RAID not configured

 

Software Version:

Active Version

7.0.2.20000-5

 

Licenses:

Phone License Feature

License Server

Units Authorized

Units Used

Units Remaining

Units Pending

192.168.1.31

322

317

5

0

Total Units for Feature

322

317

5

0

CCM Node License Feature

License Server

Units Authorized

Units Used

Units Remaining

192.168.1.31

2

1

1

Total Units for Feature

2

1

1

Software License Version

License Server

SW Version

192.168.1.31

7.0

 


2- Number of IP phones currently in use and their model details are required

Models of IP Phones:

7936

7960

7912

7911

7940

7942

 

Number of IP Phones:

84


3- Existing Voice Gateway model details are required and which PSTN lines are in use FXO or PRI?

VOICE GATEWAY DOES NOT NEED TO BE CHANGED
4- Which signaling protocol is used for communicating with gateways H323 or MGCP? I DON’T KNOW ABOUT THIS
5- Are there any remote sites where IPT is used or is it a single site only? NO, IT IS A SINGLE SITE
6- Are there any third-party applications integrated with Call Manager (e.g. Fax, Billing, Recording)? NO
7- Existing configuration needs to be migrated to the new system or not? YES
8- Which NTP device is used on the network? DOMAIN CONTROLLER SERVER
9- Is there any integration of Call Manager with Active Directory? NO
10- Are there any issues which exist in the current system? If yes, please provide details.  YES IT HAS REACHED END OF SUPPORT LIFE, CISCO WILL NOT SUPPORT IT ANYMORE. IP PHONE G7912 KEEPS DISCONNECTING.

 

You basically have two options

A) PCD

B) Jump upgrade, then upgrade to 10.x

If that 7816 has a 5K, then forget about the above, your options then would be

A) BAT for CUCM

B) Cobras for CUC

And you need to mention EXACTLY what assistance you need.

Have you already reviewed the upgrade guides and RNs of 10.x??? If not, that would be one of the first steps

HTH

java

if this helps, please rate

bsiapco
Level 1
Level 1

 Hi,shijingk87.

Can you tell me more about the upgrade? What are you trying to achieved? 

Please feel free to PM me if you need further assistance.

Thanks!