How to view call history for a specific number

[gabiulici]

Hiii,

Where I can find the details from the last 1-4-9 months for a specific number.

[novc]

I am trying to do the same thing going back a year, but it says there is no data available from before July 1, 2013.  Need help!

[paolo bevilacqua]

Wrong forum, post in "IP telephony". You can move your posting with the Actions panel on the right.

[gabiulici]

Th Paolo.

[Manish Gogna]

If it is a phone registered with Callmanager then you can use CDR Analysis and reporting tool and use the Search by extension option.

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/service/5_0_1/car/carsrch.html

HTH

Manish

[Jaime Valencia · Accepted solution]

If you want to hold data for longer than 6 months, you need to configure a billing server, CUCM is not a data repository server and won't hold under any circumstance a year worth of CDR data.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

[grebac.2ring]

Gabriel,

2Ring CALL ACCOUNTING, www.2Ring.com/CA is an example of a billing server, but you can find more listed here:

https://marketplace.cisco.com/catalog/search?utf8=%E2%9C%93&search%5Bq%5D=call+accounting

Michal (2Ring)