07-08-2012 02:36 AM - edited 03-16-2019 12:04 PM
Hi!
I just installed a new CME 8.6 with 20 ephones 9621 sccp. I need to create a hunt group ringing 3 seconds and if noan or busy, ring the next one.
I followed these steps but stills fails, what could be the problem?
voice hunt-group 1 parallel
pilot 1000
list 4010, 4011, 4012, 4013
final 4013
timeout 20
I tried to with the ´noan and busy command´ but does not working. When I call to a ephone, rings and after 10 seconds tried to forward the call to the next one, but instead of do that, drop calls.
Waiting for your responds.
Regards!
07-08-2012 04:11 AM
You should avoinf parallene hunt-groups as they don't work very well. Used instead sequential ephone-hunt, or shared lines.
07-11-2012 07:05 AM
The problem was already resolved, the pilot number must to be the same that the one I used in voice traslation-rule to receive incoming calls.
regards.
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