03-07-2024 07:59 AM
Hello,
We have CUCM>>>> VOICE GATEWAY>>>>>>PSTN
Inbound calls to pilot number "08039055000" is working fine but calls to the direct lines i.e "08035095207" is not working.
I did a dna and attached is the outcome.
Kindly advise on what to do
03-07-2024 08:02 AM
need to post some debugs.....is this SIP or ...something else?
03-07-2024 09:06 AM
It is PSTN with MGCP registration
03-08-2024 06:11 AM
Can you please provide a screenshot of the entire MGCP gateway and port configuration from CM, also include any transformations patterns that you might have defined being in use, any CSS that you have the partition(s) for these transformations in, plus the content of the inbound CSS set on the port. We need to make sure that the MGCP gateway has visibility of the directory number as it stands after transformation(s).
03-08-2024 11:39 PM
Also can you please provide the output for debug isdn q931 for a working and a non working call in an attached text file? As we’re at it asking for text files can you please also share your entire running configuration, minus any sensitive information, in another file for us to validate your configuration? Not that is all that much to validate in a MGCP setup, but it can’t hurt to have a few extra pairs of eyes looking over it.
03-07-2024 08:03 AM
What is the Partition on the internal DNs and what Inbound Calling Search Space is on the gateway?
Maren
03-07-2024 09:03 AM
The internal Partition is "internal-Pt" while the inbound CSS "VGW-Inbound-CSS"
03-07-2024 09:43 AM
Is Internal-PT in the VGW-Inbound-CSS?
03-07-2024 04:57 PM
Yes, it is
03-07-2024 09:05 AM
The Partition on Internal DN is "Internal-PT" while the CSS on the Gateway is "VGM-Inbound-CSS"
03-07-2024 09:49 AM - edited 03-08-2024 11:42 PM
AFAIK the DNA is made for a directory number that is 5195, not 5207 as you wrote in your original post. What is your number scheme, do you have 4 digit extensions?
03-07-2024 04:58 PM
Yes, we have 4 digits extensions
03-07-2024 09:39 PM
The DNA is for extension 5207
03-07-2024 09:44 PM - edited 03-12-2024 02:41 AM
That I have some doubts about as the DNA output for called number is this.
Dialed Digits = 08039055195 Match Result = RouteThisPattern Matched Pattern Information Pattern = 5195
So no it does not seem to be made for the number (5207) you state.
03-08-2024 12:44 AM
Hello Roger, What doubt do have about it?
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