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incoming pots line help (call mgr express)

yzbobyzbob
Level 1
Level 1

hi all.

 

Hoping someone can point me in the right direction. I don't usually dabble with Call manager express so my voice skill are pretty limited (as you can see from the below questions).

We have recently changed from sip lines to analog. (numbers xxxx and yyyyy are no longer relevant to the new incoming analog numbers. ultimately the sip details can all be deleted but i'm leaving them in to make it easier to add back at a later date if needed).

 

After some reading up and making some minor changes I can successfully make calls out over 001 and 002 (dial-peer voice 106 & 107 pots) but can only receive incoming calls on the vsat line 001 line. 

for now 003,004,005,006 are all irrelevant.  But phone lines 005 and 006 are receiving incoming calls as well. We no longer have faxes so that can probably get tidied up.

 

In the sanitised config below I am receiving outside calls through voice port 0/1/0 

but i'm not receiving calls coming from the line connected to voice port 0/1/1  

I just want to understand why calls are successfully coming in on Vsat line 001 so that i can replicate it onto 002.  Also let me know if i should be adding other instructions to make everything proper and correct.

 

I would much appreciate if someone could explain to me what instructions are allowing the incoming calls to process. i understand the translation rules and dial-peers much better for outgoing calls than i do for incoming and if you notice other amateur mistakes below please point them out to me. Thanks.

 

CME#show run

voice service voip 

 allow-connections sip to sip

 redirect ip2ip

 sip

  bind control source-interface GigabitEthernet0/1

  bind media source-interface GigabitEthernet0/1

  header-passing 

!

!

voice class codec 10

 codec preference 1 g729r8

 codec preference 2 g711ulaw

!



!

voice register global

 system message 

 max-dn 192

 max-pool 58

!

voice hunt-group 21 sequential

 final 260

 list 110,260,160,320

 timeout 18 

 pilot 901 

!

!

voice hunt-group 25 parallel

 final 160

 list 110,260,261,320

 timeout 18 

 pilot 905 

!

!

voice hunt-group 26 parallel

 final 160

 list 110,260,261,320

 timeout 18 

 pilot 906 

!

!

voice hunt-group 27 sequential

 final 260

 list 200,110

 timeout 18 

 pilot 907 

!

!

voice hunt-group 28 parallel

 list 260,261,250,151,161,320

 timeout 40 

 pilot 908 

!

!

voice hunt-group 29 sequential

 final 260

 list 210,110

 timeout 18 

 pilot 909 

!

!

voice hunt-group 30 sequential

 final 260

 list 220,130,320

 timeout 18 

 pilot 910 

!

!

voice hunt-group 31 parallel

 list 130,140

 timeout 40 

 pilot 911 

!

!

voice hunt-group 32 parallel

 list 500,510,430,420,400,410

 timeout 40 

 pilot 912 

!

!

!

voice translation-rule 10

 rule 1 /1$/ /1#/

 rule 2 /2$/ /2#/

 rule 3 /3$/ /3#/

 rule 4 /4$/ /4#/

 rule 5 /5$/ /5#/

 rule 6 /6$/ /6#/

 rule 7 /7$/ /7#/

 rule 8 /8$/ /8#/

 rule 9 /9$/ /9#/

 rule 10 /0$/ /0#/

!

voice translation-rule 11

 rule 1 /xxxxxxxxxxx/ /910/

 rule 2 /yyyyyyyyyyy/ /130/

!

voice translation-rule 12

 rule 1 /^00100/ /00/

 rule 2 /^0011/ /1/

 rule 3 /^00200/ /00/

 rule 4 /^0021/ /1/

!

voice translation-rule 13

 rule 1 /220/ /xxxxxxxxxxx/

 rule 2 /130/ /yyyyyyyyyyy/

!

!

voice translation-profile Add_Pound

 translate called 10

!

voice translation-profile SIP_Provider_in

 translate called 11

!

voice translation-profile SIP_Provider_out

 translate calling 13

 translate called 12

!

!

voice-card 0

 no dspfarm

!



!

control-plane

!

!

!

voice-port 0/0/0

 no echo-cancel enable

 compand-type a-law

 cptone NL

 timeouts call-disconnect 2

 timeouts wait-release 2

 description Fax (190)

 bearer-cap 3100Hz

 station-id name Fax 1

 station-id number 190

!

voice-port 0/0/1

 no echo-cancel enable

 compand-type a-law

 cptone NL

 timeouts call-disconnect 2

 timeouts wait-release 2

 description Fax (191)

 bearer-cap 3100Hz

 station-id name Fax 2

 station-id number 191

!

voice-port 0/1/0

 cptone NL

 connection plar opx 901

 impedance complex2

 description Vsat Line 1 001

 station-id name Vsat Line 1 001

!

voice-port 0/1/1

 cptone NL

 connection plar opx 902

 impedance complex2

 description Vsat Line 2 002

 station-id name Vsat Line 2 002

!

voice-port 0/1/2

 compand-type a-law

 cptone NL

 connection plar opx 903

 impedance complex2

 description FBB Fleet Broadband 003 wwwwwwwwwwww

 station-id name FBB 500 Voice 003

!

voice-port 0/1/3

 cptone NL

 connection plar opx 190

 impedance complex2

 description FBB Fleet Fax 004

 station-id name FBB Fleet Fax 004

!

voice-port 0/2/0

 cptone NL

 connection plar opx 905

 impedance complex2

 description GSM Voice 005 vvvvvvvvvvv

 station-id name GSM Voice 005

!

voice-port 0/2/1

 cptone NL

 connection plar opx 906

 impedance complex2

 description GSM Voice/Fax 006

 station-id name GSM Voice/Fax 006

!

voice-port 0/2/2

!

voice-port 0/2/3

!

voice-port 0/3/0

!

voice-port 0/3/1

!         

voice-port 0/3/2

!

voice-port 0/3/3

!

!

!

!

dial-peer cor custom

 name Internal-only

 name Vsat-Line-001

 name Vsat-Line-002

 name FBB-Voice-003

 name FBB-Fax-004

 name GSM-Voice-005

 name GSM-VoiceFax-006

 name Intercom-Numbers

!

!

dial-peer cor list Call-Internal

 member Internal-only

!

dial-peer cor list Call-Vsat-Line1

 member Vsat-Line-001

!

dial-peer cor list Call-Vsat-Line2

 member Vsat-Line-002

!

dial-peer cor list Call-FBB-Voice

 member FBB-Voice-003

!

dial-peer cor list Call-FBB-Fax

 member FBB-Fax-004

!

dial-peer cor list Call-GSM-Voice

 member GSM-Voice-005

!

dial-peer cor list Call-GSM-VoiceFax

 member GSM-VoiceFax-006

!

dial-peer cor list Call-All-Lines

 member Internal-only

 member Vsat-Line-002

 member FBB-Voice-003

 member FBB-Fax-004

 member GSM-Voice-005

 member GSM-VoiceFax-006

!

dial-peer cor list Call-Vsat-FBB-GSM

 member Internal-only

 member Vsat-Line-002

 member FBB-Voice-003

 member GSM-Voice-005

 member GSM-VoiceFax-006

!

dial-peer cor list Call-O…...

 member Internal-only

 member Vsat-Line-001

 member Vsat-Line-002

 member FBB-Voice-003

 member GSM-Voice-005

 member GSM-VoiceFax-006

!

dial-peer cor list Call-Intercom

 member Intercom-Numbers

!

dial-peer cor list Call-Vsat-GSM

 member Internal-only

 member Vsat-Line-001

 member Vsat-Line-002

 member GSM-Voice-005

 member GSM-VoiceFax-006

!

!

dial-peer voice 102 pots

 corlist outgoing Call-FBB-Voice

 description FBB Fleet Broadband 003

 translation-profile outgoing Add_Pound

 preference 7

 answer-address 003

 destination-pattern 003T

 progress_ind alert enable 8

 fax rate disable

 direct-inward-dial

 port 0/1/2

!

dial-peer voice 103 pots

 corlist outgoing Call-FBB-Fax

 description FBB Fleet Broadband 004

 answer-address 004

 destination-pattern 004T

 progress_ind alert enable 8

 fax rate disable

 direct-inward-dial

 port 0/1/3

!

dial-peer voice 104 pots

 corlist outgoing Call-GSM-Voice

 description GSM Voice 005

 answer-address 005

 destination-pattern 005T

 progress_ind alert enable 8

 fax rate disable

 direct-inward-dial

 port 0/2/0

!

dial-peer voice 105 pots

 corlist outgoing Call-GSM-VoiceFax

 description GSM Voice 006

 answer-address 006

 destination-pattern 006T

 progress_ind alert enable 8

 fax rate disable

 direct-inward-dial

 port 0/2/1

!

dial-peer voice 106 pots

 description VSAT outgoing 001

 destination-pattern 001T

 port 0/1/0

!

dial-peer voice 107 pots

 description VSAT outgoing 002

 destination-pattern 002T

 port 0/1/1

!

!

sip-ua 

 credentials username 

 authentication username 

 retry invite 2

 retry register 10

 timers connect 100

 registrar ipv4:20….. expires 3600

 sip-server ipv4:20…...

  host-registrar

!

!

telephony-service

 load 7911 SCCP11.8-3-3S

 load 7925 CP7925G-1.3.4

 load 7945 SCCP45.8-3-3S

 load 7965 SCCP45.8-3-3S

 load ata ATA030100SCCP040211A.zup

 max-ephones 58

 max-dn 192

 ip source-address 192.168….. port 2000

 max-redirect 10

 timeouts interdigit 5

 time-zone 14

 time-format 24

 date-format dd-mm-yy

 max-conferences 8 gain -6

 call-park system redirect

 moh music-on-hold.au

 web admin system name admin secret 

 dn-webedit 

 time-webedit 

 transfer-system full-consult

 transfer-pattern .T

 directory entry 1 

 directory entry 17 

!

!

ephone-dn  1  dual-line

 number 200

 label 200



 corlist incoming Call-Vsat-GSM

!

!

ephone-dn  2  dual-line

 number 100

 label 100

 

 corlist incoming Call-Vsat-GSM

!

!

ephone-dn  3  dual-line

 number 110

 label 110

 

 corlist incoming Call-Owner-Lines

!

!

ephone-dn  4  dual-line

 number 210

 label 210



 corlist incoming Call-Vsat-GSM

!

!

ephone-dn  5  dual-line

 number 320

 label 162



 corlist incoming Call-Vsat-GSM

!

!

ephone-dn  6  dual-line

 number 420

 label 420

 

 corlist incoming Call-Vsat-GSM

!

!

ephone-dn  7  dual-line

 number 430

 label 430

 

 corlist incoming Call-Vsat-GSM

!

!

ephone-dn  8  dual-line

 number 251

 label 251



 corlist incoming Call-Vsat-GSM

!

!

ephone-dn  9  dual-line

 number 456

 label 456

 

 corlist incoming Call-Vsat-GSM

!

!

ephone-dn  10  dual-line

 number 455

 label 455

 

 corlist incoming Call-Vsat-GSM

!

!

ephone-dn  11  dual-line

 number 310

 label 310 

 

 corlist incoming Call-Internal

!

!

ephone-dn  12  dual-line

 number 150

 label 150

 

 corlist incoming Call-Internal

!

!

ephone-dn  13  dual-line

 number 250

 label 250

 

 corlist incoming Call-Vsat-GSM

!

!

ephone-dn  14  dual-line

 number 500

 label 500

 

 corlist incoming Call-Vsat-GSM

!

!

ephone-dn  15  dual-line

 number 510

 label 510

 

 corlist incoming Call-Vsat-GSM

!

!         

ephone-dn  16  dual-line

 number 400

 label 400

 

 corlist incoming Call-Vsat-GSM

!

!

ephone-dn  17  dual-line

 number 410

 label 410



 corlist incoming Call-Vsat-GSM

!

!

ephone-dn  18  dual-line

 number 300

 label 300

 

 corlist incoming Call-Internal

!

!

ephone-dn  19  dual-line

 number 333

 label 333

 

 call-forward noan 320 timeout 10

 corlist incoming Call-Internal

!

!

ephone-dn  20  dual-line

 number 666

 

 corlist incoming Call-All-Lines

 hold-alert 30 originator

!

!

ephone-dn  21  dual-line

 number 162

 

 corlist incoming Call-Vsat-GSM
 hold-alert 30 originator

ephone-dn  22  dual-line

 number 451

 label 451


 corlist incoming Call-Vsat-GSM

!

!

ephone-dn  23  dual-line

 number 452

 label 452

 

 corlist incoming Call-Vsat-GSM

!

!

ephone-dn  24  dual-line

 number 453

 label 453

 description Guest Cabin 3

 name Guest Cabin 3

 corlist incoming Call-Vsat-GSM

!

!

ephone-dn  25  dual-line

 number 454

 label 454

 

 corlist incoming Call-Vsat-GSM

!

!

ephone-dn  26  dual-line

 number 220

 label 220

 

 corlist incoming Call-Vsat-GSM

!

!

ephone-dn  27  dual-line

 number 271

 label 271



 corlist incoming Call-Internal

!

!

ephone-dn  28  dual-line

 number 230

 label 230

 

 corlist incoming Call-Vsat-GSM

!

!

ephone-dn  29  dual-line

 number 273

 label 273

 

 corlist incoming Call-Internal

!

!

ephone-dn  30  dual-line

 number 274

 label 274

 

 corlist incoming Call-Internal

!

!

ephone-dn  31  dual-line

 number 275

 label 275

 

 corlist incoming Call-Internal

!

!

ephone-dn  32  dual-line

 number 276

 label 276

 

 corlist incoming Call-Vsat-GSM

!

!

ephone-dn  33  dual-line

 number 440

 label 440

 

 corlist incoming Call-Internal

!

!

ephone-dn  34  dual-line

 number 450

 label 450

 

 corlist incoming Call-Internal

!

!

ephone-dn  35  dual-line

 number 130

 label 130

 

 call-forward noan 161 timeout 20

 corlist incoming Call-Vsat-GSM

!

!

ephone-dn  36  dual-line

 number 277

 label 277

 

 corlist incoming Call-Vsat-GSM

!

!

ephone-dn  37  dual-line

 number 278

 label 278

 

 corlist incoming Call-Internal

!

!

ephone-dn  38  dual-line

 number 260

 label 260



 corlist incoming Call-Vsat-GSM

!

!

ephone-dn  39  dual-line

 number 261

 label 261

 

 corlist incoming Call-Vsat-GSM

!

!

ephone-dn  40  dual-line

 number 252

 label 252

 

 corlist incoming Call-Internal

!

!

ephone-dn  41  dual-line

 number 140

 label 140

 

 corlist incoming Call-Vsat-GSM

!

!

ephone-dn  42  dual-line

 number 120

 label 120

 

 corlist incoming Call-Internal

!

!

ephone-dn  43

 number 160

 

 

 corlist incoming Call-Vsat-GSM

 hold-alert 30 originator

!

!

ephone-dn  44

 number 161

 

 corlist incoming Call-Vsat-GSM

 no huntstop

 hold-alert 30 originator

!

!

ephone-dn  80

 number 800

 label 800

 

 paging ip 239.0.1.20 port 2000

 paging group 81,82,83,84

!

!

ephone-dn  81

 number 801

 label 801

 

 paging ip 239.0.1.21 port 2000

!

!

ephone-dn  82

 number 802

 label 802

 

 paging ip 239.0.1.22 port 2000

!

!

ephone-dn  83

 number 803

 label 803

 

 paging ip 239.0.1.23 port 2000

!

!

ephone-dn  84

 number 804

 label 804

 

 paging ip 239.0.1.24 port 2000

!

!

ephone-dn  104

 number xxxxxxxxxxx

!

!

ephone-dn  105

 number yyyyyyyyyyy

!

!

ephone  1

 mac-address 0022.905A.C6F1

 username "" password 

 paging-dn 81

 type 7945

 button  1:1

 pin 12345

. 

.

.

.

.

.

.

ephone  43

 description unused ATA port

 mac-address 21D8.B95E.D001

 max-calls-per-button 2

 type ata

!

!

!



!

!

ephone-hunt 1 sequential

!

!

ephone-hunt 2 sequential

 pilot 902

!

!

ephone-hunt 3 sequential

 pilot 903

 list 110, 210, 320

 final 260

 timeout 18, 18, 18

!

!

ephone-hunt 4 sequential

 pilot 900

 list 260, 261, 320

 timeout 10, 10, 10

!

!

ephone-hunt 5 longest-idle

!         

!

ephone-hunt 26 sequential

!

!

banner exec ^C



1 Accepted Solution

Accepted Solutions

kkoeper12
Level 3
Level 3

It looks like port 0/1/0 is being forwarded to hunt group 901. Port 0/1/1 is being sent to hunt group 902.

voice-port 0/1/0
cptone NL
connection plar opx 901

voice-port 0/1/1
cptone NL
connection plar opx 902

I see that hunt group 901 is defined but I can't find where 902 is defined.

voice hunt-group 21 sequential
final 260
list 110,260,160,320
timeout 18
pilot 901

I think if you create a new hunt group, the same config as voice hunt group 21 but with the pilot number of 902 the incoming calls on 0/1/1 will go to the extensions you put in the "list" line of the hunt group config. 

 

 

voice-port 0/1/0 cptone NL connection plar opx 901 impedance complex2 description Vsat Line 1 001 station-id name Vsat Line 1 001 ! voice-port 0/1/1 cptone NL connection plar opx 902 impedance complex2 description Vsat Line 2 002 station-id name Vsat Line 2 002 - See more at: https://supportforums.cisco.com/discussion/12505626/incoming-pots-line-help-call-mgr-express#sthash.inQzmRxM.dpuf

View solution in original post

4 Replies 4

yzbobyzbob
Level 1
Level 1

I  have attached a document containing the configs above which should be easier to read.

Thanks Kkoeper, that worked. Can you see anything in the outgoing dial-peers that is incorrect or something that might be missing or not best practice? particularly dial-peer voice 106 and 107?

should i have DID on those?

Also I think maybe the calls don't close properly and it keeps the line active on the other end after i hang up?

Dial-peers 106 and 107 are sending calls out the analog ports, I'm not sure what you mean by adding a DID. Is there something you want the dial peer to do that it is not doing?

If you want dial peer 106 to send calls that start with 001 out port 0/1/0 then it is OK.

If you want dial peer 107 to send calls that start with 002 out port 0/1/1 then it is OK.

If the far end is not hanging up it is related to equipment at the far end. There's nothing you can do on your end to control the disconnect supervision on the far end.

 

 

kkoeper12
Level 3
Level 3

It looks like port 0/1/0 is being forwarded to hunt group 901. Port 0/1/1 is being sent to hunt group 902.

voice-port 0/1/0
cptone NL
connection plar opx 901

voice-port 0/1/1
cptone NL
connection plar opx 902

I see that hunt group 901 is defined but I can't find where 902 is defined.

voice hunt-group 21 sequential
final 260
list 110,260,160,320
timeout 18
pilot 901

I think if you create a new hunt group, the same config as voice hunt group 21 but with the pilot number of 902 the incoming calls on 0/1/1 will go to the extensions you put in the "list" line of the hunt group config. 

 

 

voice-port 0/1/0 cptone NL connection plar opx 901 impedance complex2 description Vsat Line 1 001 station-id name Vsat Line 1 001 ! voice-port 0/1/1 cptone NL connection plar opx 902 impedance complex2 description Vsat Line 2 002 station-id name Vsat Line 2 002 - See more at: https://supportforums.cisco.com/discussion/12505626/incoming-pots-line-help-call-mgr-express#sthash.inQzmRxM.dpuf