05-08-2019 03:15 PM
Hi, user has IPC v.8.6.6.0 , the same version is working on my pc with no problem, but user is has problem:
when he dials any number via IPC nothing happens , when i dial his number its not ringing on his IPC , but rings on his jabber and deskphone.
IPC shows registered in CUCM .
Any idea how can we fix this ?
Thank you
Solved! Go to Solution.
05-09-2019 10:05 AM
I found what was causing this problem: so user has 2 NICs wireless and wired. He provided wireless mac address for IPC but IPC was registered with wired lan ip . I asked user to disconnect net cable , ipc registered with wireless and everything works now.
05-09-2019 12:34 AM
05-09-2019 08:41 AM
windows firewall is disabled.
05-09-2019 10:05 AM
I found what was causing this problem: so user has 2 NICs wireless and wired. He provided wireless mac address for IPC but IPC was registered with wired lan ip . I asked user to disconnect net cable , ipc registered with wireless and everything works now.
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