06-11-2013 02:12 AM - edited 03-16-2019 05:48 PM
hi
I am facing one issue with hunt group phones.
I have 4 phone in my hunt list and its running cme, the issue is that i can loggout from 3 phones but cannot do it from last phone.
what will be the possible reason?
thanks in advance.
06-11-2013 05:39 AM
Is the HLog softkey greyed out ?
06-11-2013 06:24 AM
hi
how i can check the key greyed out or not?
telephony-service
hunt-group logout HLog
this command is there.
thank you.
06-11-2013 08:15 AM
Midhun Joseph wrote:
hi
how i can check the key greyed out or not?
By looking at it.
06-11-2013 11:53 PM
hi
Thank you for your response.
but i can logged out from any 3 phones out of 4 phones in hunt groups, last phone always giving the problem...(it can be anyone of 4)
06-19-2013 09:50 AM
Hi its not greyed out....
11-12-2013 11:30 PM
Hi Paolo, I have this issue w/ greyed out Hlog button. At some Phones the Hlog button works fine, and at some it is greyed out. It is a CME 7.1.
You know this prblem behind that?
HTH, please rate all useful posts!
06-11-2013 05:57 AM
Is there any status message shown on the phone when you press the logout button, like "Requesting ..." on the bottom left corner? Or just nothing happening?
06-11-2013 06:22 AM
hi
nothing happening...
06-12-2013 01:35 AM
Hi.
Please IOS version and please post your hunt group configuration starting from ephone-hunt X
THX
Carlo
Please rate all helpful posts
"The more you help the more you learn"
06-12-2013 01:53 AM
hi
IOS Version: c2800nm-ipvoicek9-mz.124-15.T4.bin
ephone-hunt 1 sequential
pilot 1111
list 2652, 2651, 2650, 2654
timeout 10, 10, 10, 10
statistics collect
telephony service
hunt-group logout HLog
& ephone template is
ephone-template 1
softkeys idle Redial Newcall Cfwdall HLog Pickup Dnd Gpickup Login
thank you.
06-12-2013 02:09 AM
Hi.
Try to add another dn in the list on your ephone-hunt 1
eg.
ephone-hunt 1
list 2652, 2651, 2650, 2654,2655
and see if all your 4 phones logs out.
If all 4 phones (2655 excluded) logs out, try to add final command to your ephone-hunt 1
final XXXX
HTH
regards
Carlo
Please rate all helpful posts
"The more you help the more you learn"
06-19-2013 09:51 AM
hi
Its not working...
11-12-2013 11:30 PM
Hi Paolo, I have this issue w/ greyed out Hlog button. At some Phones the Hlog button works fine, and at some it is greyed out. It is a CME 7.1.
You know this prblem behind that?
HTH, please rate all useful posts!
HTH, please rate all useful posts!
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