Isssue with traces I see them in code

[israel.castillo]

Hi there

There and issue going on with CUCM traces, everything seems to be ok when I collect them, and I see the traces files, but when I open them I see some sort of code.  What am I doing wrong here.

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[Dennis Mink]

how are you tracing/colecting them ?  can you add a tracefile sample file to this post .

[israel.castillo]

Hi there

Well I go in CUCM serviceability------select server---service group (CM services)-----service (callmanager)

in RTMT 

system----Tools----trace-----trace & log central-----Collect Files

THen Cisco callmanager--next---next------Finish

You´ll see a screenshoot how is configured in CUCM. 

[rishabhghai]

Please check if the traces are compressed / zipped.

Unzip the files to get the trace in readable format.

[israel.castillo]

Hi there still the same