IP Telephony and Phones

Just changed out some SCCP phones for newer SIP 8851. Everything works, but have crazy issue with call park. Call park works fine IP phone to IP phone. When a call comes in the MCGP gateway via PRI. I Park the incoming call no issue. Retrieve the par...

Hello Community,Hardware: Cisco 2951Modules: 2 x PVDM3-16 and 1 x VWIC2-2MFT-T1/E1Following questions to the DSP topic:1. Do you know how the voicegateway determs which DSP module will be used and if there is a "loadbalancing" between both DSP module...

I seem to remember that Unity connection has an application that is similiar to callpilots app builder. Does anyone know what it is called?

Sennheiser SC230  is connected to the Cisco 7965G headset modular receptacle via a RJ9 connector (Sennheiser cable P/N 05362 or CSTD 01). Cisco 7965G audio preference is configured for a wideband headset. The Cisco 7965G is not producing dial tone th...

Hi Everyone, I have a cisco 8861 and id like to get information on how to program the 5 available lines? Am I right in thinking I can have a few different outbound and inbound numbers on the same device? The idea is to call and receive calls from two...

Hello community! As i know, CUCM 12 does not support some deprecated phone models. https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/rel_notes/12_0_1/deprecated_phones/cucm_b_deprecated-phone-models-for-1201.html   Cisco reccomends to replace ...

Hi Experts, We have an Auto Attendant configured on Cisco Unity Connection, once I dial the main line number I'm getting the greetings. It will say "Press 1" for HR Department and call get transferred to a DN. But when the DN answered, there is no a...

Hi Experts, Need your advice. CUCM: 10.5 (1) I am currently doing hostname and IP change on my 3 nodes. Done doing the hostname and IP change on Pub.Next is the Sub, hostname and IP change was successful however, when I checked from PUB the utils dbr...

Hi Expert,Could not establish call between cucm and 3rd party IP pbx.I've configured SIP trunk, Route pattern in CUCM and also configured in sip trunk and dial plan in another pbx side.now while i am trying to call from my CIPC to another 3rd party p...

Hi Expert,Hope you are doing good.I believe in this forum there are so many engineers who solved the ATA 186 configuration. I would like to draw their attention.ATA 186 is not registering with cucm. I am using cucm10.5. So far the document I've found...

Hi community,we experience sort of a strange problem here, but only with our 6945 IP-phones...the telephony part reboots suddenly, several times a day.Users can see it on their displays, even calls get interrupted due to this. When checking more deta...