Hi, I need some help,
First, the user change is phone from a 7961 for a 8851. After we change for the new phone, when she make the login on the phone, she tries to make a call, but when the user put the number, the phone doesn't make the call, it waits to user to put more digits.... I don't know why. If another user make the login in the same phone it works well.
In the first time i reboot the Callmanager service, and it resolve it for 2 weeks, then appears again, i make a new reboot, and the problem disappears, but appears again.
If the user use the old phone, she dont have any problems. I don't have any ideas.
We install 100 phones and it only happens with this user.
Callmanager version : 12.0.1.21900-7
Thanks,