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AMA-CUCM Troubleshooting: Best Practices for Reading Trace Files

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Issues with Corporate Directory in Cisco IP Communicator 7.0.3

I configure already configure over 50 Cisco IP Communicator and 50 users in a CUCM 7.0.2 using BAT.
The issue is that 3 of the 50 CIPC doens´t display the corporate directory, I already try re-installing the CIPC having the same issue.

Any idea of what´s happening?

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Beginner

Re: Issues with Corporate Directory in Cisco IP Communicator 7.0

If this is happening only on a few specific machines, it could be a firewall on it. One thing to do would be to run problem reporting tool and check the trace files to see what is causing this to fail.

Sent from Cisco Technical Support iPad App

1 REPLY 1
Beginner

Re: Issues with Corporate Directory in Cisco IP Communicator 7.0

If this is happening only on a few specific machines, it could be a firewall on it. One thing to do would be to run problem reporting tool and check the trace files to see what is causing this to fail.

Sent from Cisco Technical Support iPad App

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