Jabber 12.8 no outside line prefix

[iverson.justin]

I noticed on my Jabber 12.8 I don't have to dial an outside access code like 9  to get outside access.  I do 96512223333 and it routes it to external partition.  Am I missing something?  Thanks

[George Sotiropoulos]

Assuming that your Jabber is registered on a CUCM, have you tried to place a call while using another device? Jabber will route the call based on the Partition/CSS that is associated with. I would also suggest to try to use Dialed Number Analazer (CUCMIPADDRESS/DNA) and to identify the path of your call via Jabber and/or via another device.

I hope this helps,

George

[Roger Kallberg · Accepted solution]

Possibly you have an application dial rule that adds the outside prefix to the call from Jabber.