IP Telephony and Phones

In our offices we have a main line then a personal line for each person at our company. Our customer service team of 4 people are now using the IP Phone Communicator on our laptops more so we can work from home and still answer. However, 2 of 4 of us...

i have registered a cipc (softphone) with an extension number, and added hunt group logout on the button items.i saved the changes ive made, and even reseted the phone -- the hunt group logout is not ther it definitely works on a physical phone (hand...

Hi can you see what is going on when i try to download CCP from cisco? I cannot download the file. Please see picture attached. thanks  

Hello, I manage a cluster with eight subscribers in several locations.I have an issue with one of the locations. From time to time, the MGCP endpoints show unregistered on the CUCM but is registered when checked on the router. This is usually resolve...

Hi EveryoneI wanted to know is someone can tell me what else can I try to get these wireless mics for a 8831 to work. I paired the mics with the base and I had my front desk call the conference room. The base works fine but I can't hear anything out ...

Hello All,Hope you are doing good.Is it possible to poll phone registration status using network monitoring tools.I just want to know the number of phones registered per server nothing else.Can this be doable with CUCM 11.5.

Hello Guys, My CCNA R&S(200-120) certificate will expire in july 2017. Could i renew my certification by appearing for 210-060 CICD or need to appear both the papers for CCNA Collab i.e.  210-060 CICD 210-065 CIVND

I would like to know how to understand what is happening in my debug below. I notice that it matches my CUCM Session as one of the Dial peers. (Dial peers 7 and 8) But why does it attempt to match them multiple times?  Please see below... DIALPEER:de...

Looking for a better tool to monitor SIP trunk activity and usage along with alerting.  any recommendation on which one I should look at? thanksds

Would like to know the details of the below debug.  I would like to know why we see multiple entries when there is an incoming call in our debug detail.  Is there some kind error on the configuration? I just want to understand what is happening in th...

DearsI was proposing a Cisco IP Phones 6800 series, hence these IP phones are not supported on CUCM 12.X, hence it is in datasheet it is mentioned as a multiplatform ip phone , can anybody explain me where i can use these IP phones  Thanks

We have purchased the Enhanced to CUWL migration SKU  (MIGE-UWL-12X-STD) How do you go about getting the CUWL licenses fullfilled to the SmartAccount? All the Expressway and other licenses where fulfilled but the CUWL licenses did not populate.

Hi All, A simple query which came in our team discussion and made me curious to find more on it. Is there a consolidated list of the VoIP related protocols in the 7 different layers of the OSI  /TCP-IP model which we can be read or be bookmarked, apa...

HiIs there any way for modifying CUCM 11.5 IP address without affecting license or we must re-host the license. I know the license is dependent on host name, ip address & NTP ...etc Document shows below warning admin:set network ip eth0 10.53.57.101 ...