11-11-2022 02:25 AM
For some reason, even with g.711 at the top of the audio codec preference list, our jabber clients still choose Opus or g722 - wondering if possible to force it from the client side, possibly via a custom jabber parameter.
11-11-2022 02:31 AM - edited 11-13-2022 10:41 PM
If you dont use this codecs, You can disable those from p enterprise parameter
11-11-2022 06:45 AM
@Nithin Eluvathingal What if the OP wants to use Opus for other device types?
11-13-2022 10:40 PM
If OP want to use OPUS provided is not a solution.
11-11-2022 06:48 AM
If you set the Audio Codec Preference List on the Region setting for these devices and the devices are ignoring it, try resetting the Region from the Region configuration page. I have noted that resetting a Device or a Device Pool does not always commit a new Region setting, but resetting at the Region configuration page will make it 'take'.
Maren
11-12-2022 05:39 AM
If I may ask: why do you want to disable the other better quality codecs? We might have more specific guidance if we understand the problem.
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