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Beginner

KEM not powering on

Hey everyone,

 

Just wanted to check if any ports were needed for a KEM to work over VPN?  I have an 8851 phone at a remote location that doesn't even power up the KEM.  If the same phone is moved to a different office it powers up and grabs its configuration with no problem.  I am inclined to think this is a PoE issue as there is only one KEM but wanted to rule out the possibility of ports needing to be opened.  Any advise and clarification is greatly appreciated.

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Hall of Fame Cisco Employee

Re: KEM not powering on

KEMs do not use any special network ports, the issue does sound like PoE

HTH

java

if this helps, please rate

View solution in original post

2 REPLIES 2
Hall of Fame Cisco Employee

Re: KEM not powering on

KEMs do not use any special network ports, the issue does sound like PoE

HTH

java

if this helps, please rate

View solution in original post

Beginner

Re: KEM not powering on

Thank you for the quick reply.  I have the customer verifying and testing a couple things but needed to verify on my end.

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