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Hey everyone,Running UCCE 12.6 I am looking to create a report that will show the dialed number and ANI an agent is currently on a call with to run as a dashboard. Looking in the real time DB I cannot find where this data resides. I feel it should ...
I have a CVP 12.5 application that is performing an API POST. While I am able to retrieve the contents via element data I now have a need to utilize one of the headers that is also returned. I do not see a way to pull in any header information. An...
Hey everyone,I am trying to monitor changes to a specific phone entry (userID) via the listChanges API and am unable to see any change information. I am running CUCM 12.5 in a DEV environment so no other changes are being made except for mine. Doin...
Hey everyone, I am going through a manual cleanup of one of our UCM clusters. There are roughly 17k phones and are LDAP integrated. I am looking for a way to potentially automate a solution to when a user leaves the company and the LDAP sync remove...
Hey everyone, I am picking up again on a project that has me using AXL requests into CUCM 11.5. Initially I had this working per Cisco's PHP AXL Quickstart guide, however that is now not working. Doing some digging I found the common name of the cer...
Agreed, not a fan of that either but that is why external HDS servers were stood up. I am able to join the relational data between tables and more in a 'real time' state. I am not seeing any delays in skipped data, however I see a few false duplica...
Thank you both for the suggestions. I have created a python script that will query the AW Agent table for PeripheralNumber for a subset of users. From there it will perform an API lookup to pull agent states and duration. If in a talking state it ...
I am asking how CUIC can display this information from the Finesse gadget? Unless I am missing something, CUIC needs a data source in order to pull its data from. The only way I can see this working is to have the Finesse gadget write that data to ...
Thanks @david.macias. I assume the gadget would automatically consume the call and PV data but CUIC doesn't have any API so wouldn't that data need to be stored in a DB, which in turn would connect as a data source in CUIC?
While I have done this very thing in Python and the requests module I would like to do this natively within my CVP application. Also, to clarify this is the REST element within CallStudio, not the CVP APIs themselves.
