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About chad_meyer
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chad_meyer
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Member since
05-01-2014
109
Posts
190
Helpful
2
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Re: Database connection timing out in CVP Application
Created by
chad_meyer
in
Contact Center
05-10-2022
05-10-2022
Thank you both for the reply. @bill.king1 I originally had that entry removed and added it to test. ...
Database connection timing out in CVP Application
Created by
chad_meyer
in
Contact Center
05-10-2022
05-10-2022
Hey everyone, I have a CVP application that is doing a simple query per call to pull caller data. Th...
Re: CLIDInRegion Forumula
Created by
chad_meyer
in
Contact Center
03-10-2022
03-10-2022
Thanks @david.macias. Unfortunately we are contained to an in-house solution. I thought of standing ...
CLIDInRegion Forumula
Created by
chad_meyer
in
Contact Center
03-10-2022
03-10-2022
Hey everyone, I am needing to utilize Cisco's region explorer to route calls by all 50 states based ...
Re: Nuance TTS with multiple voices
Created by
chad_meyer
in
Contact Center
03-02-2022
03-02-2022
Thanks. I will get another voice file installed and report back.
Re: Nuance TTS with multiple voices
Created by
chad_meyer
in
Contact Center
03-01-2022
03-01-2022
@ptindall Thanks for the direction of using SSML. Looking through some of those docs it seems as tho...
Re: Nuance TTS with multiple voices
Created by
chad_meyer
in
Contact Center
03-01-2022
03-01-2022
Bill, That is correct. Assuming we are only using English but one CVP application is specifying to u...
Nuance TTS with multiple voices
Created by
chad_meyer
in
Contact Center
03-01-2022
03-01-2022
Hey everyone, We recently installed Nuance with a single voice file (male) and I have a CVP applicat...
RONA and Not Ready Codes
Created by
chad_meyer
in
Contact Center
02-16-2022
02-16-2022
Hey everyone. I have two separate questions which are not necessarily related. I am using UCCE 11.6 ...
Re: VVB load balancing to ASR/TTS servers
Created by
chad_meyer
in
Contact Center
11-11-2021
11-11-2021
David, we are currently on 11.6 and are at the very beginning of upgrading to 12.6.
Re: VVB load balancing to ASR/TTS servers
Created by
chad_meyer
in
Contact Center
11-11-2021
11-11-2021
I know this is an older thread but we recently deployed this as well and using a VIP in VVB is showi...
Re: Evaluate multiple API results
Created by
chad_meyer
in
Contact Center
09-27-2021
09-27-2021
Thanks @Gerry O'Rourke. I will give these another pass but were pretty foreign to me on my first pas...
Re: Evaluate multiple API results
Created by
chad_meyer
in
Contact Center
09-27-2021
09-27-2021
Thanks @ptindall. I am fairly new to CVP development and have not begun to learn the Java developmen...
Re: Evaluate multiple API results
Created by
chad_meyer
in
Contact Center
09-27-2021
09-27-2021
Thanks @david.macias. This would be a third party database so no querying on the prod DB would occur...
Evaluate multiple API results
Created by
chad_meyer
in
Contact Center
09-24-2021
09-24-2021
Hey everyone, I am working on a CVP 11.6 Call Studio application that will accomplish route a call t...
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Public Statistics
Date Registered
05-01-2014
11:59 AM
Date Last Visited
05-10-2022
06:16 PM
Total Messages Posted
109
Total Helpful Votes Received
190
Helpful Votes Given To
User
Helpful Count
david.macias
25
Omar Deen
25
ptindall
5
Gerry O'Rourke
5
Quigath
10
See all >
Helpful Votes From
User
Helpful Count
vikas.malik@dim
ensiondata.com
20
john.arriesgado
1
20
Sivaram Kailasanathan
20
alforkanehafid
20
Rahul Kumar
20
See all >