Login button hunt group not working

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09-17-2018 03:22 AM - edited 03-17-2019 01:29 PM
Hi,
I have configured a user to be able to login and logout of their hunt group.
All seems to be working fine the user is able to logout and then when they click the login softkey it lights up and seems to have logged them in.
Issue is when I dial the hunt group their phone is not ringing even though the hunt group light is lit..
Can anyone help?
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09-17-2018 03:41 AM
Hi,
Do you mean you have created a HLOG for user?
Grace

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09-17-2018 03:52 AM
HI,
I've done the below task..
Add a Hunt Group Login/Logout Button to a Cisco Phone - NetworkChuck
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09-17-2018 07:08 AM
In the device, The "Logged Into Hunt Group" are in -V ?
Also, in the directory number - Did you saw the correct "Line Group" that configured in the Hunt Pilot?
Asaf Goldberg
