MGCP DChannel is out-of-service

[virendra pathak]

hello Everyone,

i am getting an alert from RTMT tool. It is contitnuous flooding in every second. Any solution for thsi.

Error is mentioned below.

MGCP DChannel is out-of-service
D-Channel-Out-Of-Service status in gateway device(s): S0/SU0/DS1-0@voicegateway

Regards

Virendra P

[Natee Osatis]

Remote to VG and use this command "show isdn status" and see the result at Layer 1 and Layer 2.

[virendra pathak]

Hello Natee,

I got this oupout as mentioned below. Is there any issue. Please obeserve and share with me.

Global ISDN Switchtype = primary-net5
ISDN Serial0/1/0:15 interface
        dsl 0, interface ISDN Switchtype = primary-net5
    Layer 1 Status:
        ACTIVE
    Layer 2 Status:
        TEI = 0, Ces = 1, SAPI = 0, State = MULTIPLE_FRAME_ESTABLISHED
    Layer 3 Status:
        0 Active Layer 3 Call(s)
    Active dsl 0 CCBs = 0
    The Free Channel Mask:  0xFFFF7FFF
    Number of L2 Discards = 0, L2 Session ID = 191
ISDN Serial0/1/1:15 interface
        dsl 1, interface ISDN Switchtype = primary-net5
    Layer 1 Status:
        ACTIVE
    Layer 2 Status:
        TEI = 0, Ces = 1, SAPI = 0, State = MULTIPLE_FRAME_ESTABLISHED
    Layer 3 Status:
        0 Active Layer 3 Call(s)
    Active dsl 1 CCBs = 0
    The Free Channel Mask:  0xFFFF7FFF
    Number of L2 Discards = 0, L2 Session ID = 99
    Total Allocated ISDN CCBs = 0
 

[orddie234 · Accepted solution]

looks okay...  are you sure this is the right gateway?

what version of CUCM do you have and what version of IOS are you running on the VG?  did this ever work?

[virendra pathak]

Ok. I will check it out and let you know.

regards

[virendra pathak]

hello ,

i asked to my team regarding same, and they there is no PRI @ DC,HO and all branches. How Shoould i sort out this. We are getting multiple alerts in day.

Any Solution for this.

Still, i am getting same alerts.

MGCP DChannel is out-of-service
D-Channel-Out-Of-Service status in gateway device(s): S0/SU0/DS1-0@voicegateway

[orddie234]

hi!

Voicegateway is the router name as it is presented to call manager. if you go into CUCM and go to device --> gateway and looking for a device called  voicegateway you should be able to do a show endpoints to confirm the routers IP address.  Have your staff log into that router and do the command above.  Also, do a show log and see what the router is saying for the time period CUCM is generating the alert.  It's possible the PRI is bouncing and by the time your staff gets into the router..  the PRI is backup again.

Do you have any reports of dropped calls?

Thanks!

[virendra pathak]

hello,

As you suggesetd me, i followed the same and i observed that there is no ip address

showing below option "IP Address".

Kindly find the ouput whilce clicked on voicegateway in FIND option:

Device name :voiceateway
Description:x.x.x.x
Device pool: Blank
CSS : blank
Device type :Ciscco 2821
status:See endponts
ip add ress: Unknown

######Can you explain me this below error Also&&&&&&&&&&

 Number of RouteListExhausted events exceeds configured threshold during configured interval 0 within 60 minutes
 on cluster StandAloneCluster.
 
There are 1 RouteListExhausted events (up to 30) received during the monitoring interval From Mon Aug 03 18:46:02 IST 2015 to Mon Aug 03 19:46:02 IST 2015: 
 
RouteListName : BHUBNWR_VG_RL, Reason=27, RouteGroups(BHUBNWR_VG_RG)
AppID : Cisco CallManager
ClusterID : StandAloneCluster
NodeID : XXXXXSUB2
 TimeStamp : Mon Aug 03 18:50:59 IST 2015

[rosaho]

This discussion has been reposted from Additional Communities to the IP Telephony community.

[virendra pathak]

hello ,

i asked to my team regarding same, and they said there is no PRI  issue @ DC,HO and all branches. How Shoould i sort out this. We are getting multiple alerts in day.

[Pankaj_yadav]

Type

sh isdn st    ( to check the status of pri Or t1). 

Sh controller t1 0/0/0 ( this will show the alerts or error in ckts where 0/0/0 is the interface where t1 is configured )