MGCP GW appears "unregistered" in CUCM but "registered" in IOS commands

[delr]

Hello Cisco Support Community, Im performing my CIPT1 Lab configuring a MGCP GW (C2811 - c2800nm-adventerprisek9-mz.124-22.T4.bin) in my CUCM (8.6.2.22900-9), but I had some issues with the registration of the GW.

The first one happened when I tried to use the Configuration Server method in the GW, at the beggining the GW received a sort of MGCP commands, except "mgcp", so the GW at IOS level never appeared as "registered" in #sh ccm-manager. Fortunately, I was able to solve it only activation the "mgcp" command and the GW appears registered in #sh mgcp and #sh ccm-manager.

However, at CUCM level, even with the "registered" state in the GW, the GW apears "unregistered". I tried:

1. The following workaround of restarting the Cisco RIS Data Collector Service but didnt work: http://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unified-communications-manager-callmanager/68240-mgcp-gtwy-reg-failure.html
2. Bind the interfaces for MGCP and didnt work , either: https://supportforums.cisco.com/discussion/11413126/voice-gateway-unregistered

I really appreciate your help or advice.

Regards.

[delr]

I also attach the output of the following debugs when I performed the no mgcp/mgcp: http://justpaste.it/ktfs

Basic Debugs
------------
debug ccm-manager config-download
debug ccm-manager errors
debug ccm-manager events
debug mgcp packet
debug mgcp events
debug mgcp errors
debug mgcp state

And the output of the following show commands: http://justpaste.it/ktg0

Show version
Show run
Show ccm-manager
Show mgcp endpoint

Source: Multiservice Voice Debug Lookup Tool - MGCP - CCM Registration Issues

Regards

[Juan Gerardo Hernandez]

This is OLD but I was struggling the same issue for a while.

For me it was showing "unregistered" (even so CUCM was able to make changes and restart) because Layer 1 was not active.

HQR1#show isdn status
Global ISDN Switchtype = primary-ni

%Q.931 is backhauled to CCM MANAGER 0x0003 on DSL 0. Layer 3 output may not apply

ISDN Serial0/0/0:23 interface
        dsl 0, interface ISDN Switchtype = primary-ni
        L2 Protocol = Q.921 0x0000  L3 Protocol(s) = CCM MANAGER 0x0003
    Layer 1 Status:
        DEACTIVATED

Product 	Cisco MGCP T1 Port
Gateway 	HQR1.cisco.com
Device Protocol 	Digital Access PRI
Registration	Unregistered
IP Address	192.168.1.1

That happened because my other side was E1,

as soon I changed to T1 on PSTN to match T1 - T1, the layer 1 was active

PSTN(config)#no card type e1 0 0
PSTN(config)#
PSTN(config)#card type t1 0 0
You need to reload the router for this configuration change to be effective.

... After the reload

HQR1#debug isdn err
HQR1#debug isdn error
HQR1#
Jun 15 05:41:56.147: %CONTROLLER-5-UPDOWN: Controller T1 0/0/0, changed state to up
Jun 15 05:41:56.147: %MARS_NETCLK-3-CLK_TRANS: Network clock source transitioned from priority 10 to priority 1
HQR1#
Jun 15 05:41:56.147: ISDN Se0/0/0:23 SERROR: service_queue_from_physical_layer: got ISDN_PH_ACT_IND on an active interface?
HQR1#
Jun 15 05:41:58.147: %LINK-3-UPDOWN: Interface Serial0/0/0:23, changed state to up
HQR1#

after it went up, I refreshed CUCM and it appeared registered.

Product 	Cisco MGCP T1 Port
Gateway 	HQR1.cisco.com
Device Protocol 	Digital Access PRI
Registration	Registered with Cisco Unified Communications Manager 192.168.15.11
IP Address	192.168.1.1

Before that I tried RIS collector restart, cluster-wide restart, gateway restart, no mgcp/mgcp, un-bind/bind. shut/no shut --> basically all other forums with the same issue, nothing worked until I matched the other side.